Rudy Lugo
Mesa,AZ
Summary
Driven Assistant Manager with a proven track record at Loving Hut, adept in enhancing customer relations and reducing cash discrepancies. Excelled in team motivation and maintaining high service standards, demonstrating exceptional money handling and interpersonal skills. Achieved significant improvements in operational efficiency and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
Indian Nectar
Chandler
08.2025 - Current
- Operated forklifts and pallet jacks to transport goods efficiently within warehouse environment.
- Managed inventory levels by conducting regular stock checks and maintaining accurate records.
- Implemented safety protocols, reducing workplace incidents and ensuring compliance with regulations.
Valet
Epic Valet
Phoenix, AZ
11.2024 - Current
- Provided exceptional customer service by greeting guests and managing vehicle retrieval efficiently.
- Ensured timely parking and retrieval of vehicles, maintaining a smooth flow in high-traffic environments.
- Assisted in training new valet staff on operational procedures and customer interaction techniques.
- Maintained accurate logs of vehicle keys and parking assignments to enhance accountability and organization.
- Collaborated with team members to streamline parking processes, improving overall guest satisfaction ratings.
Assistant Manager
Loving Hut
Tempe, AZ
07.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Building quality customer relations that attract recurring customers
- Addressing customer concerns and resolving issues amongst team members
Grill Cook
Chipotle
Tempe, AZ
11.2018 - 01.2020
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
Specialist In Psychology -
Maricopa Community Colleges - Mesa Community College
Mesa, AZSkills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Creative and executive coordination
Timeline
Warehouse Worker
Indian Nectar
08.2025 - Current
Valet
Epic Valet
11.2024 - Current
Assistant Manager
Loving Hut
07.2020 - Current
Grill Cook
Chipotle
11.2018 - 01.2020
Specialist In Psychology -
Maricopa Community Colleges - Mesa Community College