RUDY MCDOWELL
Farmington Hills,MI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer Supervisor
Allied Universal Security Services
Pontiac , MI
02.2023 - Current
- Implemented training programs for security officers on safety protocols and emergency response procedures.
- Provided direction and guidance to staff in the performance of their duties.
- Ensured proper implementation of all access control systems including CCTV monitoring equipment.
- Compiled regular reports regarding security operations including staffing levels, incident summaries.
- Investigated any reported criminal activity occurring within the facility or grounds.
- Interacted regularly with other departments in order to ensure a secure environment for customers and employees.
- Monitored security personnel activities to ensure compliance with established policies and procedures.
- Supervised the development of security plans, strategies, and practices for assigned areas.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Delegated team tasks and assigned security personnel to posts or patrols.
- Oversaw closed-circuit television cameras and monitored for threats.
- Mentored employees in handling issues with customers, tenants and other individuals.
- Coordinated with local law enforcement agencies in order to provide mutual support during special events or operations.
Senior Loan Officer
Mortgage One
Woodhaven, MI
03.2016 - Current
- Provided guidance to customers regarding loan products, eligibility requirements, application processes, documentation requirements.
- Maintained strong knowledge base of lending regulations, best practices and industry trends.
- Presented complex financial concepts in an easy-to-understand manner for customers who have limited understanding of banking terminology.
- Negotiated terms and conditions of loans with clients, including interest rates and repayment plans.
- Developed relationships with prospective borrowers through cold-calling activities and referrals from other sources.
- Resolved concerns and answered questions for parties involved with each transaction to promote successful outcomes.
- Processed challenging loan applications for first-time borrowers, self-employed applicants and borrowers with problematic credit histories.
- Created alliances and built relationships with over [Number] financial institutions and real estate-related professionals in B2B and B2C.
Education
Associate of Arts - Liberal Arts And General Studies
Wayne State University
Detroit, MI07-1983
Skills
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Security Guard position
- Ready to help team achieve company goals
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude
- Willingness to take on added responsibilities to meet team goals
- Efficient and Detail-Oriented
- Courteous with Strong Service Mindset
- Solution Coordination
- Issue and Complaint Resolution
- Calm and Professional Under Pressure
- Upbeat and Positive Personality
- Collaborative Environments
- Excellent Attention to Detail
- Reading Comprehension
- Proactive Self-Starter
- Patient and Empathetic
- Document and Records Management
- Physical Combat Trained
- Physical Fitness
Certification
- CPR trained and certified.
Affiliations
- Reading
- Crossing Training
- Cycling
- Bible principled
Timeline
Security Officer Supervisor
Allied Universal Security Services
02.2023 - Current
Senior Loan Officer
Mortgage One
03.2016 - Current
Associate of Arts - Liberal Arts And General Studies
Wayne State University
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