Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rudy Medrano

Mathis,TX

Summary

Resourceful Parts Manager known for high productivity and efficient task completion. Specialize in inventory management, logistics coordination, and customer service excellence. Excel in negotiation, problem-solving, and team leadership to deliver outstanding operational results. Customer-oriented parts manager with several years of experience in business operations and sales support to meet customer demands. Adaptive transportation and distribution professional with expertise in customer service, inventory control, cost savings and staff management. Resourceful leader with solid background in parts management. Seasoned Parts Manager with background in automotive and manufacturing industries. Demonstrated skill in inventory management, team leadership, and vendor relationships. Noteworthy ability to increase efficiency while reducing costs through strategic sourcing, proactive problem-solving, and staff training. Significant impact on bottom-line performance in previous roles. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

34
34
years of professional experience

Work History

Parts Manager

Aztec Chevrolet
Beeville, TX
02.2009 - Current
  • Coordinated with service department to ensure availability of necessary parts for repairs.
  • Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Managed customer inquiries and complaints regarding parts availability and pricing.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Identified opportunities for process improvements within the department.
  • Prepared and planned worksites to help jobs run smoothly.
  • Developed and maintained relationships with vendors and suppliers to ensure quality and reliability.
  • Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
  • Conducted monthly audits of inventory control systems.

Parts Specialist

NEESSEN CHEVROLET
KINGSVILLE, TEXAS
02.1998 - 03.2008
  • Maintained accurate records of all transactions including sales receipts, credit card charges and cash payments.
  • Used POS systems to receive payment or obtain credit authorization.
  • Assisted customers with parts selection and ordering.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
  • Responded promptly to customer inquiries via telephone, email, or chat applications.
  • Placed inventory numbers on parts to properly identify items for counter associates.
  • Organized shelves in order to create an efficient working environment.
  • Verified stock to ensure accuracy of inventory records.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Utilized computer system to check part numbers, prices, availability and special order items.
  • Ordered or purchased supplies to maintain optimum inventory.

PARTS & SERVICE MANAGER

CASTELLOW CHEVROLET
MATHIS , TX
04.1991 - 05.1998
  • Developed and maintained service and parts department budgets.
  • Reviewed technician time cards on a weekly basis for accuracy and efficiency.
  • Analyzed monthly financial reports to determine profitability of each department.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Identified opportunities for cost savings initiatives in both parts and service departments.
  • Supervised the daily operations of the parts and service departments.
  • Tracked warranties issued by manufacturers to ensure proper reimbursement was received.
  • Maintained relationships with vendors to ensure timely delivery of parts orders.
  • Oversaw the ordering of parts, inventory control, and stock levels.
  • Recruited and trained new employees to meet job requirements.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Identified needs of customers promptly and efficiently.
  • Implemented procedures to streamline workflow processes throughout the shop environment.
  • Implemented quality control measures to uphold company standards.
  • Ensured compliance with all safety regulations in the shop environment.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Performed regular inspections of shop facilities to maintain cleanliness standards.
  • Provided technical advice to customers on repair orders and maintenance issues.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Completed routine maintenance and repair.
  • Operated equipment and machinery according to safety guidelines.
  • Operated a variety of machinery and tools safely and efficiently.

Education

High School Diploma -

Mathis High School
Mathis, TX
05-1984

Skills

  • Inventory management
  • Parts procurement
  • Claims processing
  • Vendor relations
  • Financial reconciliation
  • Customer service

Timeline

Parts Manager

Aztec Chevrolet
02.2009 - Current

Parts Specialist

NEESSEN CHEVROLET
02.1998 - 03.2008

PARTS & SERVICE MANAGER

CASTELLOW CHEVROLET
04.1991 - 05.1998

High School Diploma -

Mathis High School

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