Summary
Overview
Work History
Education
Skills
Timeline
References:
References:
Generic

Rudy Radillo

Assistant Store Manager
Cedar Park,TX

Summary

Accomplished Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Assistant Store Manager

Hot Topic
Cedar Park, TX
09.2020 - Current
  • Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Promoted professional growth and facilitated talent development of each associate, along with lower management, to drive performance excellence.
  • Assisted Store Manager in interview process of prospective employees and management team. Provided feedback to Store Manager to determine qualifying candidates.
  • Trained and managed associates in customer service and sales techniques.
  • Implemented strategies to boost metrics such as; sales, customer loyalty, ADT(Average Dollar Transaction) and UPT (Units Per Transaction).

General Store Manager

Gotta Eatta Pita
San Jose, CA
10.2019 - 08.2020
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant and staff.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Secured new clients and accounts by analyzing and catering products to specific needs.

Assistant General Manager

Gotta Eatta Pita
San Jose , CA
06.2017 - 10.2019
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Mentored and motivated team members to achieve challenging business goals.
  • Oversaw food preparation and monitored safety protocols.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Shift Manager

Gotta Eatta Pita
Pleasanton, CA
11.2015 - 07.2017
  • Excelled in every store position and regularly backed up front-line staff.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
  • Monitored employee food handling, safety and uniform requirements.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Completed store opening and closing procedures.
  • Rotated stock according to dates and protocols.

Team Member

Gotta Eatta Pita
Pleasanton, CA
10.2014 - 11.2015
  • Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.

Team Member

Dollar Tree
Dublin, California
10.2013 - 10.2014
  • Operated register to process payments and collect cash payment for order totals.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.

Education

High School Diploma -

Dublin High School
Dublin, CA
09.2009 - 06.2013

Skills

  • Relationship building and management
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Timeline

Assistant Store Manager

Hot Topic
09.2020 - Current

General Store Manager

Gotta Eatta Pita
10.2019 - 08.2020

Assistant General Manager

Gotta Eatta Pita
06.2017 - 10.2019

Shift Manager

Gotta Eatta Pita
11.2015 - 07.2017

Team Member

Gotta Eatta Pita
10.2014 - 11.2015

Team Member

Dollar Tree
10.2013 - 10.2014

High School Diploma -

Dublin High School
09.2009 - 06.2013

References:

Mary Buentello (626)632-0557

District Manager, Hot Topic


Summer Garcia De La Valle (210)636-0184

Store Manager, Hot Topic


Alexis Castillo (713)449-5250

Assistant Manager, Hot Topic


Calvin Agapiou (512)618-6413

General Manager, Gotta Eatta Pita





References:

Mary Buentello (626)632-0557

District Manager, Hot Topic


Summer Garcia De La Valle (210)636-0184

Store Manager, Hot Topic


Alexis Castillo (713)449-5250

Assistant Manager, Hot Topic


Calvin Agapiou (512)618-6413

General Manager, Gotta Eatta Pita





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