Professional Summary
Results-driven Delivery Operations Manager and CDL A Driver with nearly two decades of experience in the beverage distribution and waste management industries. Proven expertise in logistics, route optimization, fleet maintenance, and regulatory compliance. Skilled in leading delivery teams, training drivers, and ensuring top-tier customer service. Strong background in operations management, performance optimization, and safety enforcement. Bilingual in English and Spanish, with a track record of improving efficiency, reducing costs, and maintaining high service standards.
Operated a front-load commercial garbage truck to collect and transport waste from businesses and multi-unit properties, ensuring timely and safe disposal at designated facilities while adhering to all safety and regulatory guidelines.
Delivered and stocked beer and other beverages to bars, restaurants, and retail accounts, ensuring accurate order fulfillment, proper rotation of products, and excellent customer service while adhering to DOT regulations and company safety standards.
Managed all aspects of delivery operations, including route planning, driver supervision, fleet maintenance, and customer service, to ensure efficient, timely, and compliant distribution of products while optimizing performance and cost-effectiveness.
Supervised and supported a team of delivery drivers, ensuring efficient route execution, compliance with DOT regulations, and excellent customer service while overseeing training, performance evaluations, and fleet maintenance to optimize delivery operations.
Transported and delivered beverages to various commercial accounts, ensuring timely and accurate order fulfillment, proper product rotation, and exceptional customer service while maintaining compliance with DOT regulations and safety protocols.
CDL A, route planning, fleet maintenance, DOT/FMCSA compliance, forklift operation
Delivery operations, team supervision, performance management, recruiting & training
Client relations, issue resolution, interdepartmental collaboration
Shipment tracking, product handling, warehouse management, safety compliance