Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Rudy Sarceno

Kingwood,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Parts and Warehouse Coordinator

FS Compression
Missouri City, TX
09.2022 - Current
  • Coordinated service schedules and appointments with clients.
  • Provided customer service to ensure client satisfaction.
  • Maintained accurate records of services provided for each client.
  • Handled incoming calls and inquiries from customers regarding services offered.
  • Researched, identified and resolved customer complaints in a timely manner.
  • Worked closely with other departments within the company to ensure successful completion of projects.
  • Reviewed invoices for accuracy prior to submission for payment processing.
  • Developed procedures for tracking customer feedback on services received.
  • Managed inventory levels of parts used in servicing equipment.
  • Assisted in developing promotional materials for marketing campaigns related to services offered.
  • Received, unpacked and inspected incoming shipments of merchandise.
  • Identified, counted and verified stock items.
  • Maintained accurate inventory records using computerized tracking system.
  • Prepared outgoing orders for shipment according to customer specifications.
  • Stocked shelves with received products in designated areas.
  • Organized warehouse space by moving materials to appropriate locations.
  • Developed and implemented effective inventory control systems.

Warehouse Associate

Big Tex Delivery
Houston, TX
08.2021 - 08.2022
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Handled HAZMAT CARGO, such as totes and barrels filled with various chemical substances in accordance with their SDS sheets.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
  • Operated forklifts to fill or empty overhead spaces.
  • Gained additional Forklift Experience in addition of the 3 years gained as a Logistics Specialist in the USN.
  • Used pallet jacks to move items to and from warehouse locations.
  • Fluent with ECARRIER.

Logistics Specialist

United States Navy
Houston, TX
08.2019 - Current
  • August 2019-Present (Active Reservist in the United States Navy)
  • Organized and maintained order documentation.
  • Conducted inventory checks and resolved discrepancies.
  • Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
  • Coordinated import and export operations, adhering to tight schedules and deadlines.
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • As a Logistics Specialist, I work with the supply department both on ships and shore duties. My responsibilities included but are not limited to:
  • Processing shipments and cargo that is received. Labeling and staging the cargo with similar cargo / department that it belongs with.
  • Sorting and updating spreadsheets that include all cargo in our inventory.
  • 3 Years of sit down and stand up forklift.
  • Scheduled shipments to customer warehouses via in-house tracking system.
  • Managed inbound and outbound delivery schedules for optimal flow of goods.
  • Kept deliveries on track and provided timely status updates.
  • Scheduled material deliveries, equipment repair and shipment transportation.
  • Planned and prioritized day-to-day shipments and billing in collaboration with warehouse and sales team.
  • Eliminated process discrepancies, directed budget and personnel by establishing supply/inventory control management functions.
  • Provided product shipment delivery quality control, eliminating downtime to maximize revenue.

Lumber Associate /Trainer

Home Depot
Spring, TX
03.2020 - 05.2022
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Consulted with customers regarding needs and addressed concerns.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Improved customer service wait times to mitigate complaints.
  • Recommended and initiated product offerings to meet customer changing needs.
  • Explained benefits, features and recommendations to maximize client retention.
  • Performed needs analysis and presented options based on findings to help customers make decisions.
  • Troubleshot shortages and overages to support quality control efforts.
  • Presented accurate estimates to inform customers of service charges and expectations.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Handled customer purchases, processed paperwork, collected payments and organized deliveries.
  • Learned lumber products and manufacturer differences to give customers sound advice on building materials.
  • Loaded and unloaded materials like drywall, shingles and plywood for customers.
  • Maneuvered heavy loads around lumberyard and job sites with materials handling equipment and forklifts.
  • Operated saws, forklifts and wood splitters.
  • Worked with approved vendors to source and receive products for customers.
  • Sorted and stacked lumber based on size and type according to company and regulatory policies.
  • Determined cuts to make to obtain highest marketable value from material.
  • Tallied pieces of lumber according to grade and board footage.

Education

High School Diploma -

Carl Jr Wunsche High School
Spring, TX
05.2019

Skills

  • Resource Utilization
  • Ongoing client support
  • Accurate Recordkeeping
  • Program follow-up and assessment
  • Detail orientation
  • Project Planning
  • Problem-solving abilities
  • Time management abilities
  • Workplace organization
  • Maintaining equipment
  • Warehouse Organization
  • Shipping
  • Scheduling and Planning
  • File Management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • Forklift License for class 1, 4, 5 - [2026]

References

References available upon request.

Timeline

Parts and Warehouse Coordinator

FS Compression
09.2022 - Current

Warehouse Associate

Big Tex Delivery
08.2021 - 08.2022

Lumber Associate /Trainer

Home Depot
03.2020 - 05.2022

Logistics Specialist

United States Navy
08.2019 - Current

High School Diploma -

Carl Jr Wunsche High School

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Rudy Sarceno