Rudy Tajalle Jr.
Haslet,TX
Summary
Dynamic and customer-focused travel professional with proven success delivering personalized, high-touch service to guests by understanding their needs and crafting tailored travel experiences. Experienced in curating memorable vacations by aligning recommendations with guest preferences and expectations. Skilled in both inbound and outbound sales, including identifying customer needs, presenting compelling travel options, overcoming objections, and closing bookings. Adept at building long-term relationships to drive loyalty and repeat business. Strong communicator with the ability to clearly explain cruise itineraries, onboard amenities, pricing, and value propositions. Known for professionalism, consultative selling, and a commitment to creating exceptional vacation experiences that inspire guest satisfaction and retention.
Overview
16
16
years of professional experience
Work History
Senior Account Executive
Sharp Business Systems
Fort Worth, TX
03.2024 - 11.2024
- Responsible for prospecting and developing new business sales relationships within the assigned territory.
- Established sales quota by selling Sharp technology solutions and services.
- Partnered internally with sales, operations, and service teams to achieve customer satisfaction.
- Secured weekly client meetings in-person or virtually.
- Completed sales actions via a CRM tool set.
- Review weekly with senior management prospecting, sales pipeline, and client activity.
- Developed benchmark demonstrations, proposals, and value propositions that exceeded customers' requirements, resulting in the development of new customers and the retention of existing accounts.
- Consistently achieved monthly revenue goals.
- Organized and implemented post-sale delivery and implementation of SBS solutions at customer locations.
Sales Account Manager/Travel Consultant
Viking Cruises
Remote, Work from Home
09.2023 - 12.2023
- Worked with high-net-worth guests to curate extraordinary travel experiences by providing personalized recommendations based on guests' preferences and interests.
- Handled inbound sales calls from consumers by identifying their needs and making travel recommendations.
- Made outbound calls to follow up with potential guests to overcome any objections and close the sale.
- Built lasting relationships with guests to drive consumer loyalty.
- Explained cruise itineraries, onboard amenities, and pricing details.
- Worked with Sales Supervisors and Sales Coaching Managers by doing coaching, listening to sales calls, to help identify buying signals, and stressing urgency to close the sale.
- Focused on sales conversion by meeting the company's average month after month.
Purchasing Manager/Internet Sales Mgr.
Huggins Honda
North Richland Hills, Texas
10.2020 - 08.2021
- Analyzed market trends and customer behavior patterns to develop targeted sales strategies, resulting in consistent achievement of sales targets.
- Fostered strong partnerships between dealership teams and call center staff, enhancing operational efficiency and customer response times.
- Modernized sales approach by implementing consultative techniques, improving customer satisfaction, and product-need alignment.
- Orchestrated cross-functional dealership operations, driving $3M revenue growth through strategic sales initiatives and streamlined inventory management.
- Cultivated seamless communication channels between the sales floor and call center teams, reducing response times and enhancing customer experience.
- Reimagined customer acquisition strategy through systematic market analysis and relationship-building initiatives, expanding regional market presence.
- Developed data-driven sales approaches through market analysis and customer behavior tracking, consistently meeting dealership targets.
- Enhanced dealership efficiency by bridging communication between sales and call center teams, reducing customer response delays.
- Transformed traditional sales methods into a consultative approach, strengthening customer satisfaction and product alignment.
Purchasing Manager
Rusty Wallis Honda
Dallas, Texas
07.2017 - 07.2018
- Streamlined inventory management processes and optimized purchasing decisions, resulting in $11M revenue increase while managing a 20-person sales team.
- Analyzed market trends and supplier relationships to maintain optimal stock levels, achieving a $5,500 average front-end profit per transaction.
- Fostered strong vendor partnerships and negotiated competitive contracts, enhancing procurement efficiency and reducing lead times.
- Implemented new procurement strategies and supplier evaluation systems, improving department effectiveness and customer satisfaction rates.
- Developed comprehensive purchasing protocols and quality control measures, ensuring consistent $2,200 back-end profit margins.
- Orchestrated strategic vendor partnerships while managing $11M in sales, optimizing inventory processes, and maintaining consistent profit margins.
Senior Executive Call Center Manager/Trainer
Pearl Technology Solutions
Plano, Texas
02.2012 - 07.2017
- Led nationwide call center for automotive software training for 2000+ dealerships, driving adoption of sales equity mining and service drive acquisition tools while streamlining dealer operations.
- Developed comprehensive training strategies and metrics reporting systems, optimizing product implementation across multi-platform automotive software solutions.
- Pioneered blended learning approaches combining onsite and virtual training modules, enhancing dealer staff proficiency in competitive pricing and inventory management.
- Orchestrated cross-functional training initiatives for sales teams and call centers, ensuring consistent product knowledge and customer service excellence.
- Spearheaded the implementation of mobile-first training solutions for vehicle scanning and inventory management, modernizing dealership operations nationwide.
- Designed and deployed comprehensive automotive software training programs reaching 2000+ dealerships, elevating operational efficiency and sales performance.
Advertising and Marketing Consultant
AT&T Advertising Solutions
Fort Worth, Texas
02.2009 - 02.2012
- Led DFW region's 150+ sales team in internet sales and customer acquisitions, while managing comprehensive marketing strategies for 200 key business accounts.
- Developed data-driven marketing solutions for diverse business clients, focusing on ROI optimization and strategic brand positioning.
- Orchestrated cross-functional initiatives with sales teams to enhance client relationships and expand market presence through targeted business development.
- Executed multi-channel marketing campaigns while maintaining precise account documentation and meeting critical deadlines under high-pressure environments.
- Pioneered customized marketing strategies through in-depth business consultations, delivering tailored solutions for maximum market exposure.
- Spearheaded internet sales leadership in the DFW market, managing 200 key accounts while developing strategic marketing solutions for diverse business portfolios.
- Implemented precise account documentation systems while executing multi-channel marketing campaigns under strict deadline requirements.
Education
Business Administration and Management -
University of Phoenix Online
Phoenix, Arizona12.2025
Travel and Tourism Management -
Blair Jr. College
Colorado Springs, Colorado01.1994
High School Diploma - General Studies, Creative Arts
General William Mitchell High School
Colorado Springs, Colorado01.1990
Skills
- Microsoft Word expertise
- Excel spreadsheet management
- PowerPoint proficiency
- Salesforce proficiency
- Team performance management
- Training facilitation skills
- Payroll management
- Employee motivation strategies
- Strategic business analysis
- Strategic resource deployment
- Budget management
- Project execution management
- Business consulting expertise
- Team leadership
- Data acquisition and evaluation
- Operational efficiency management
- Business growth initiatives
- Contract negotiation expertise
- Organizational leadership
- Guiding professional development
- Consultation expertise
- Long-term strategy formulation
- Proficient in managing multiple tasks
- Account relationship development
- Strong background in sales techniques
- Proficient in verbal and written communication
- Financial planning
Timeline
Senior Account Executive
Sharp Business Systems
03.2024 - 11.2024
Sales Account Manager/Travel Consultant
Viking Cruises
09.2023 - 12.2023
Purchasing Manager/Internet Sales Mgr.
Huggins Honda
10.2020 - 08.2021
Purchasing Manager
Rusty Wallis Honda
07.2017 - 07.2018
Senior Executive Call Center Manager/Trainer
Pearl Technology Solutions
02.2012 - 07.2017
Advertising and Marketing Consultant
AT&T Advertising Solutions
02.2009 - 02.2012
Business Administration and Management -
University of Phoenix Online
Travel and Tourism Management -
Blair Jr. College
High School Diploma - General Studies, Creative Arts
General William Mitchell High School