Rudy Valdez
San Antonio
Summary
Experienced Telemarketer with extensive history of making cold calls. Results-driven, energetic with excellent time management abilities. Familiar with auto-dialing software. Specializes in maintaining contact with customers using rebuttals and resolving inquiries.
Overview
6
6
years of professional experience
Work History
Telemarketer
Energy Home Pros
2022.01 - Current
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Overcame objections from potential clients by confidently addressing concerns and providing relevant information.
- Built rapport with customers by actively listening to their needs and offering tailored solutions.
Warehouse Associate
Amazon Warehouse
2020.01 - 2021.11
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
Busser/ Server
Tip top cafe
2018.07 - 2020.12
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Managed high-stress situations effectively, maintaining professionalism under pressure while providing exceptional customer service.
Education
Diploma -
Thomas Jefferson High School
San Antonio, Tx06.2018
Skills
Leadership:
Oversaw and guided team members during shifts at Tip Top Cafe, ensuring smooth operations and effective teamwork.
Cash Handling:
Managed financial transactions, including transporting and depositing the restaurant’s earnings at the bank as needed.
Inbound and Outbound Calls:
Managed customer inquiries and communications through inbound and outbound calls, enhancing customer service and resolving issues promptly.
Customer Engagement:
Actively engaged with customers to address their needs, provide assistance, and ensure a positive dining experience.
References
- Sarah Yanez, Dispatcher, (210)-835-8115
- Brenda Gutierrez, Supervisor, (210)875-4358
- Cynthia Juarez, Manager, (726)-214-3139
Timeline
Telemarketer
Energy Home Pros
2022.01 - Current
Warehouse Associate
Amazon Warehouse
2020.01 - 2021.11
Busser/ Server
Tip top cafe
2018.07 - 2020.12
Diploma -
Thomas Jefferson High School
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