Ruel Spence
Worcester,MA
Summary
Dynamic culinary professional with extensive experience at Shaws, excelling in food preparation and customer service. Proven track record of enhancing customer satisfaction and reducing waste through innovative operational procedures. Skilled in employee supervision and cross-department collaboration, driving sales and fostering a positive team environment.
Overview
11
11
years of professional experience
Work History
Asst Deli Manager
Big Y Supermarket
10.2024 - 02.2025
- Trained new team members in proper food handling techniques, equipment usage, and company policies.
- Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Increased sales through effective merchandising and attractive product displays.
Asst Bakery Manager
Shaws
06.2022 - 10.2024
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Collaborated with other departments within the store to develop cross-merchandising strategies that drove additional sales revenue.
Line Cook
Uno Pizzeria & Grill
04.2020 - 05.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Line Cook
99 Restaurant & Pub
01.2018 - 03.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Line Cook
Applebee's Grill + Bar
06.2014 - 01.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction
Education
Associate Of General Studies - General Studies
Fitchburg State University
Fitchburg, MA06.2012
Skills
- Customer service
- Customer engagement
- Food preparation
- Employee supervision
Timeline
Asst Deli Manager
Big Y Supermarket
10.2024 - 02.2025
Asst Bakery Manager
Shaws
06.2022 - 10.2024
Line Cook
Uno Pizzeria & Grill
04.2020 - 05.2022
Line Cook
99 Restaurant & Pub
01.2018 - 03.2020
Line Cook
Applebee's Grill + Bar
06.2014 - 01.2018
Associate Of General Studies - General Studies
Fitchburg State University
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