Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

RuennJenny Rowe

Bethlehem,PA

Summary

Versatile and results-driven professional with a track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Project Manager/General Manager

DLP Capital
02.2022 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored project performance to identify areas of improvement and make adjustments.

Marketing Director/Realtor/Leasing Agent/Assistant Manager

Equinox Advantage Real Estate & Property Managemen
04.2017 - 02.2022
  • Built strong relationships with industry professionals and influencers.
  • Collaborated with cross-functional teams to develop innovative product launches and promotions.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Ensured compliance with federal/state laws regulating real estate transactions.
  • Resolved client concerns related to leasing agreement to maintain high satisfaction ratings.
  • Acted as licensed realtor. Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.

Event Coordinator/Customer Service

Allentown YMCA/YWCA
09.2006 - 02.2018
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Managed event logistics and operations.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Oversaw volunteer recruitment and training efforts, building a dedicated team of individuals committed to supporting successful events.

Home Health Caregiver

Private Consumer
03.2007 - 05.2010
  • Assisted patient with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patient with daily living activities, improving their overall quality of life.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.

Shift/Training Manager

Allied Domeq
08.2004 - 12.2006
  • Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
  • Developed and implemented comprehensive training program to increase employee productivity and morale.
  • Monitored and evaluated training performance to determine quality and cohesiveness.
  • Trained new hires to perform cross-training exercises with experienced workers.

Education

Associate of Arts - Management And Marketing

Lehigh Valley College
Allentown, PA
05-2006

Skills

  • Bilingual (Mandarin Chinese)
  • Project Planning
  • Project Scheduling
  • Property Management
  • Team Leadership and Staff Training
  • Customer Relations
  • Fundraising and Community Outreach
  • Leasing/Collections/Evictions
  • Proficient in Appfolio Property Management Software
  • Proficient in Google WorkSpace

Certification

  • Residential Property Management GLVREA 2024
  • PA Real Estate Salesperson/Realtor 2018
  • Certified Wedding Planner 2017

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Project Manager/General Manager

DLP Capital
02.2022 - Current

Marketing Director/Realtor/Leasing Agent/Assistant Manager

Equinox Advantage Real Estate & Property Managemen
04.2017 - 02.2022

Home Health Caregiver

Private Consumer
03.2007 - 05.2010

Event Coordinator/Customer Service

Allentown YMCA/YWCA
09.2006 - 02.2018

Shift/Training Manager

Allied Domeq
08.2004 - 12.2006

Associate of Arts - Management And Marketing

Lehigh Valley College

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RuennJenny Rowe