Summary
Overview
Work History
Education
Skills
Availability
Certification
Work Availability
Timeline
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Rueshanna Morris

Clarksville,United States

Summary

Experienced Program Manager, Notary Public, and Veteran with a strong track record in program oversight, exceptional interpersonal skills, and an analytical approach.

Overview

12
12
years of professional experience
2
2
Certification

Work History

State of Tennessee Notary Public - Freelancer

Self Employed
Clarksville, United States
01.2024 - Current
  • Examine documents to verify completeness
  • Verify identities of document signers
  • Determine the willingness of document signers to prevent fraud
  • Enter document signing information into a notary journal
  • Legally affix notary seals on completed documents.

Associate Portfolio Manager (Remote)

AmeriCorps
Washington DC, United States
09.2023 - Current
  • Serves as the Southeast Region's Associate Portfolio Manager supporting 21 Portfolio Managers to oversee and manage their portfolios of 332 AmeriCorps grants
  • Reviews Service Opportunity Listings and VISTA Assignment Descriptions to manage VISTA recruitment and outreach.
  • Manages Member Service Year allocations by reviewing/ approving/ disapproving/ holding VISTA Concept Papers, application for federal assistance and candidate applications
  • Reviews reenrollment requests and leadership feedback and process the Future Plans Forms accordingly
  • Serves as a member of the Southeast Region Recruitment Tracking Team, providing programmatic and administrative support and manages the region's VISTA reenrollments and placements in a time of limited allocations
  • Serves as an advisor and primary point of contact to VISTA sponsors and prospective sponsors on all grant related activities
  • Providing authoritative information by relaying legal and regulatory requirements for programmatic and fiscal management of Federal grants
  • Provides in-person, telephonic and virtual technical assistance, and support throughout the grant life cycle, ensuring all aspects are carried out in compliance with AmeriCorps program policies and guidance
  • Reviews AmeriCorps Seniors federal application for assistance and continuations
  • Assists in managing the programmatic, financial, technical, and administrative components of AmeriCorps grants management and program development
  • Maintains grant oversight by ensuring timely, accurate, and complete submission of reporting requirements such as by ensuring 100% timely, accurate, and complete submission and review of Project Progress Reports, Progress Reports Supplements and budgets
  • Reviews and analyzes data within the various agency systems such as Microstrategy, Staff Portal, and eGrants
  • Creates reports and data tracking systems for regional needs, such as Future Plans Forms and Progress Report Supplement review completion
  • Under the leadership of the Senior Portfolio Manager, fosters collaborative relationships with AmeriCorps funded partners within the region, identifies opportunities to increase awareness of AmeriCorps' mission and programs with non-profit organizations, foundations, and other partners
  • Works with Portfolio Managers to identify opportunities to collaborate, layer and leverage portfolio investments for the purpose of maximizing sustainable community impacts
  • Liaises with colleagues, grantees, and sponsors to implement corrective action plans to ensure programs achieve desired outcomes and promote grant compliance
  • Contributes to the development, support, and implementation of special projects and initiatives
  • Serves as a Training and Technical Assistance point of contact for the Southeast Region, developing/ revising guidelines, policies, and processes on program delivery, compliance, data analysis, performance management, risk assessment and related operational goals and objectives
  • Serves as the editor for the Southeast Region Newsletter and Grantee/ Sponsors Monthly Highlights
  • Currently serving as a member of the Veterans, Military Families, and Friends Affinity Group to bring support, resources, and inclusion to all members
  • Served as a planning committee member helping to execute a successful intentional and purpose filled FY2024 SER In-Region Convening in Tampa, FL
  • Performs other duties as assigned by the Deputy Regional Administrator such as updating the Regional Standard Operating Procedures to increase compliance and effectiveness, as needed.

Administrative Support Assistant

Directorate of Family and Morale, Welfare and Recreation (DFMWR)
Fort Campbell, United States
10.2022 - 09.2023
  • Provided executive administrative support and calendar management to the Ft. Campbell Family and Morale, Welfare, and Recreation (MWR) Director, Deputy Director and 705 employees through their respective chain of command
  • Executed tasks requested by the Director and Deputy and rearranged work priorities and schedules to accommodate all changes
  • Networked and maintained ongoing relationships with partners, stakeholders, and counterpart Directorates to promote all MWR community programs and services such as the Child & Youth Services programs, provided to soldiers/ veterans/ family members/ civilians
  • Provided excellent customer service by anticipating customer needs, identifying their problems, taking corrective action, and accommodating last-minute requests
  • Drafted correspondences, policies, policy amendments, awards, and other documents with 100% completeness and accuracy in accordance with Army Regulations AR 25-50 for the Director's review and signature
  • Managed the Directorate's Records Management Program and served as its primary point of contact
  • Ensured all documents were finalized, distributed, and filed in accordance with Army regulations
  • Supported 705 MWR employees through ARMY policies and established office procedures and workflow
  • Processed personnel actions such as Civilian Employment Assignment Transfers, Requests for Personnel Action, and Awards using automation software
  • Maintained a pleasant and professional attitude toward employees, assisted in day-to-day tasks and managed the overall office
  • Provided accurate and timely information to the Ft
  • Campbell Base Garrison Commander, resolved conflicts at the lowest level and maintained a high caliber of confidentiality, integrity, and privacy of information with high customer service standard
  • Served as the primary point of contact for all conflict resolutions escalated to the Director and Deputy
  • Managed the Directorate's Training Program, coordinating and tracking all trainings for 705 employees with 100% accountability
  • Ensured mandatory trainings were disseminated to the workforce and reported as required
  • Managed the Directorate's Interactive Customer Evaluation (ICE) Program, responding to comments/ feedback in keeping with Army regulations and ensuring the necessary corrective actions were completed in a timely manner
  • Reported safety issues to the correct Directorate and spearheaded special projects assigned by the Director and Deputy.

Divisional Career Counselor (Volunteer/ Collateral Duty)

VFA 31 - US NAVY
Virginia Beach, United States
08.2019 - 08.2021
  • Managed the Aircraft Division's Career Management Program by mentoring and training 54 sailors in career management opportunities through various services
  • Assisted sailors in exploring their interests, values, personality traits, and skills through various assessments and discussions
  • Then helped them gain self-awareness and clarify their career goals and objectives
  • Provided one-on-one counseling sessions to address sailors career-related concerns, challenges, and decisions
  • Offer personalized guidance and support to help them make informed career choices, overcome obstacles, and navigate career transitions
  • Helped them develop effective resumes and other job application materials
  • Offered guidance on job search strategies, networking techniques, and interview preparation to help the sailors effectively market themselves and secure employment opportunities or Navy reenlistment
  • Assisted the Head Career Counselor to organize and facilitate workshops/ seminars to address topics such as career exploration, job search skills, interview techniques, and professional networking
  • These programs aimed to equip the sailors with the knowledge and skills needed to succeed in their careers
  • Organized and headed 15 career development boards, resulting in 3 re-enlistments and 4 contract extensions
  • Provided information and resources about educational programs, training opportunities, certification requirements, and occupational trends in the Navy
  • Helped sailors explore different career paths and make informed decisions about their educational and professional pursuits
  • Offered support and guidance to individuals facing career-related crises, such as career dissatisfaction, or workplace conflicts
  • Helped them cope with stress, manage uncertainty, and develop resilience in the face of career challenges
  • Collaborated with other professionals, such as medical and academic advisors to address the holistic needs of the sailors
  • Referred sailors to additional resources and services as needed to support their career development and overall well-being
  • Helped sailors prepare and process Separation/Retirement documents and military personnel record updates
  • Reviewed appropriate military personnel documents for accuracy, in accordance with Navy Regulations via MyNavyHR and NSIPS
  • Engaged in ongoing professional development to stayed updated on industry trends, counseling techniques, and career development strategies
  • Networked to build relationships with partners/ stakeholders.

Work Center Supervisor - Petty Officer 2nd Class (E5)

VFA 31 - US NAVY
Virginia Beach, United States
08.2017 - 08.2021
  • Supervised the work assignments of 6 sailors and the overall operation of the Corrosion Control work center
  • Prepared daily muster reports for subordinates which included time and attendance and reviewed leave records to be processed by admin
  • Periodically performed clerical duties in support of procuring over 200 Hazardous materials (HAZMAT) items, 440 tools, and parts for 12 F/A -18 Super Hornet aircraft involving specialized requirements for the squadron consisting of over 200 sailors to meet operational readiness
  • Assembled and summarized information from HAZMAT, tools, and aircraft parts inventory files and documents to create reports using Naval Aviation Logistics Command Management Information System (NALCOMIS) and Microsoft Office suite
  • Examined HAZMAT, tools, and aircraft parts procurement requests for completeness and conducted follow-up action on undelivered orders
  • Performed HAZMAT program analysis to ensure the program stayed on track to meet the squadron's operational readiness and used NALCOMIS to identify required sources of supply for logistic staff
  • Maintained accountable procurement records and auditing information of HAZMAT, tools, and aircraft parts orders in NALCOMIS and maintained the inventory of HAZMAT, tools, and aircraft parts
  • Obtained facts from NALCOMIS and the Naval Aviation Maintenance Program (NAMP) for making decisions or recommendations
  • Applied conventional practices to solve problems in procurement transactions and resolved HAZMAT, tools, and aircraft parts orders and sailors' disputes
  • Awarded the Navy and Marine Corps Medal 2021 for professional achievement as Corrosion Control Work Center Supervisor from March 2018 to August 2021; displaying technical expertise, leading 6 sailors in the completion of 252 special inspections, 42 phase inspections, and 510 scheduled and unscheduled maintenance actions totaling 2882 man-hours throughout 6 detachments and 2 deployments aboard USS Theodore Roosevelt
  • Monitored telephones and radio and referred calls to the necessary department and any other duties assigned.

Emergency Call Center Customer Service Representative

Guyana Power & Light Inc.
Georgetown, Guyana
04.2013 - 04.2017
  • Received inbound and made outbound emergency and customer service calls to dispatch emergency information to emergency crews and resolve customer queries
  • Multitasked between answering phone calls and professional emails and responded to customer complaints, queries, and feedback promptly
  • Composed specialized response correspondence to customers' service applications, and queries
  • Organized and maintained applications and emergency files, which included establishing and maintaining filing systems and maintaining confidential files.

Education

Bachelor's degree - Environmental Policy & Management

Purdue University Global
Lafayette, IN, United States
12.2022

Skills

  • Interpersonal skills
  • Attention to detail
  • Communication
  • Record management
  • Federal grants management
  • Data collection and analysis
  • Reporting
  • Microsoft Office software
  • Training/ Coaching/Technical assistance
  • Customer service
  • Problem-solving
  • Time management/ Organizational Skills
  • Research/ Information Management
  • Critical thinking
  • Confidentiality
  • Networking
  • Resource management
  • Inventory

Availability

Permanent; Remote; Full-time; Part-Time

Certification

Contracting Officer's Representative Course - September 2024

Grants Management Certificate Program Federal Track - June 2024

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

State of Tennessee Notary Public - Freelancer

Self Employed
01.2024 - Current

Associate Portfolio Manager (Remote)

AmeriCorps
09.2023 - Current

Administrative Support Assistant

Directorate of Family and Morale, Welfare and Recreation (DFMWR)
10.2022 - 09.2023

Divisional Career Counselor (Volunteer/ Collateral Duty)

VFA 31 - US NAVY
08.2019 - 08.2021

Work Center Supervisor - Petty Officer 2nd Class (E5)

VFA 31 - US NAVY
08.2017 - 08.2021

Emergency Call Center Customer Service Representative

Guyana Power & Light Inc.
04.2013 - 04.2017

Bachelor's degree - Environmental Policy & Management

Purdue University Global

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Rueshanna Morris