Rufina Navarrete
Weston
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Equipment Recovery Team
Onehome Medical
01.2022 - Current
- Used customized ticketing system and kept detailed notes and documentation regarding pickup issues.
- Maintained a clean and safe work environment, adhering to company policies and procedures at all times.
- Ensured prompt response times throughout the day, addressing time-sensitive matters as they arose.
- Collaborated with team members to ensure timely completion of daily tasks and goals.
- Handled difficult situations professionally, resolving customer disputes while maintaining a calm demeanor under pressure.
- Provided excellent customer service by assisting customers with questions or concerns when scheduling pickups.
Delivery Driver
Papa John's
04.2021 - Current
- Loaded and unloaded items for delivery to and from the vehicle
- Tracked and maintained records for mileage, fuel usage, and delivery information
- Delivered items within reasonable time by traveling most direct route.
Deli Clerk
Publix
04.2019 - Current
- Checked counters to assure that foods were refrigerated at appropriate temperatures
- Sliced, weighed, and wrapped deli items carefully to preserve freshness
- Greeted customers, took orders, recommended new products, and provided efficient service
- Helped customers select products based on tastes and preferences
- Operated equipment and cleaned after use, keeping surfaces sanitized
- Updated prices to obtain accurate scanning and pricing of items weighed and packaged
- Ensured popular products were stocked to meet customer demand
- Maintained knowledge of current sales and promotions, return and exchange policies, and security practices.
Store Manager
McDonald's
03.2012 - 12.2018
- Encouraged team-oriented culture with common sales, service, and productivity goals
- Scheduled employees and delegated assignments to meet coverage needs and maintain store standards
- Evaluated store associates regularly to spot and develop new leadership talent
- Advanced store sales position, restructuring departments and modeling customer service techniques to employees
- Monitored team safety and protected employees from harm with strict requirements over equipment use, chemicals handling, and other areas of concern
- Met regularly with department leaders to update policies and improve team performance
- Implemented strong loss prevention strategies to effectively reduce shrinkage through better theft controls.
Education
Cosmetology -
Aveda Institute
Davie, Fl06.2015
High School Diploma -
Cypress Bay High School
Weston, Fl06.2012
Skills
- Food safety compliance
- Product rotation
- Salad preparation
- Inventory control
- Customer service
- Issue refunds
- Manage inventory
- Operate cash registers
- Merchandise products
- Problem-solving
- Training
- Crisis Management
- De-Escalation Techniques
- Teamwork and Collaboration
Timeline
Equipment Recovery Team
Onehome Medical
01.2022 - Current
Delivery Driver
Papa John's
04.2021 - Current
Deli Clerk
Publix
04.2019 - Current
Store Manager
McDonald's
03.2012 - 12.2018
Cosmetology -
Aveda Institute
High School Diploma -
Cypress Bay High School
Similar Profiles
Norman McGeeNorman McGee
Vice President of Operations at OneHome LLCVice President of Operations at OneHome LLC
Sheila ParkerSheila Parker
Medical Records Analyst at OnehomeMedical Records Analyst at Onehome
Camila NogueraCamila Noguera
Junior Executive Admin at OnehomeJunior Executive Admin at Onehome
Raine MischkaRaine Mischka
Front End Associate at KwikTripFront End Associate at KwikTrip
Patty BarbosaPatty Barbosa
Director of Retail Sales at T-MobileDirector of Retail Sales at T-Mobile