Rufus Brijalba
Cedar Park,TX
Summary
Experienced Club Director with a proven track record of efficiently managing day-to-day business operations. Skilled in overseeing staff, managing suppliers, and controlling budgets. Implements industry best practices to consistently achieve operational, financial, and strategic goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Club Director of Golf
Omni Barton Creek Resort – 4 Championship Courses
01.2023 - 03.2024
- Hosted 2022 PGA Professional National Championship - 312 players
- Planned and organized over 100 golf events
- Increased staff performance and engagement via motivational leadership
- Recruited, hired, and trained to develop high-performing staff
- Prepared monthly reports and budgets to track revenue and expenses
- Monitored cash flow and accounting operations to support accurate record-keeping
- Enhanced experience in golf, locker room, and pool for 1600 member and their families
Resort Director of Golf
Omni Barton Creek Resort
08.2022 - 01.2023
- Opened resort golf shop and led operations after 2 year renovation of hotel and golf courses
- Exceeded both resort transient and group budget in 2022, while achieving company-high scores in Medallia (experience management)
- Proved successful working within tight deadlines in a fast-paced environment
Head Golf Professional
Omni Barton Creek Resort - 2 Championship Courses
01.2019 - 08.2022
- Supported the game of golf through delivery of operational structure and successive programming that created an unparalleled guest experience
- Handled administration and management of golf carts, bag room and storage, and special events
- Cultivated strong relationships with customers to build loyalty and repeat business
- Led team of 40 associates while collaborating with Human Resources in personnel management: responsible for all hiring, onboarding, and training, including on Resort Suite, Foretees, and Golf Genius software programs
- Hosted 3 major events for PGA of America, including Senior PPC, Men's PGA Cup, and Inaugural Women's PGA Cup
Head Golf Professional
The Hills of Lakeway Country Club
01.2016 - 01.2019
- Tasked with hiring, training, and developing staff members while managing golf shop and ensuring efficiencies and guest expectations were realized
- Engaged in golf shop inventory control and management and oversaw golf reservations to maximize rounds and revenues through dynamic pricing and innovative operational strategies
- Managed golf cart fleet and rentals to guarantee proper safety, storage, cleaning, maintenance, and record keeping
- Approved payroll timecards, providing weekly report to the Director of Golf
- Hired and trained for all positions within golf operations; architected strategies to improve productivity while creating and sustaining club culture centered on excitement and high-quality service
- Engaged in comprehensive scheduling of tee times; organized tee sheet to accommodate weekly tournament play spanning 2 courses
- Maintained crisp, clean, easy-to-navigate gold shop floor, while engaging in 4-week inventory reporting and pre-booking apparel and hard goods for upcoming seasons
Assistant Golf Professional
Spanish Oaks Golf Club
01.2014 - 01.2016
- Responsible for ensuring and enhancing first-class customer service to Members and their guests
- Charged with overseeing day-to-day operations and assisted Golf Professional team with Member communications, golf program planning and execution, and other personnel management responsibilities
- Represented Spanish Oak's mission and team member values
- Served as caddie master and successfully initiated in-house program comprised of 30 caddies; organized daily rounds and outside events
- Facilitated golf instruction at weekly clinics while producing instructional videos used on Club's social media channels and Pro Corner blogs
- Promoted “no tee time” policy at the club; successfully managed first tee, on-course experience while monitoring pace of play, coordinating Member Service team, and administering golf club repair program
Education
Business Management Coursework -
The University of Texas At El Paso
El Paso, TexasSkills
- Financial Reporting
- Meeting facilitation
- Budgeting and Expenditures
- Sales coordination
- Price Structuring
- Inventory Management
- Effective Communication
- Team Recruiting and Onboarding
- Logistics in Travel
Certification
Class A, PGA Member
Awards
- PGA Tour Participant, Valero Texas Open, 2019
- STPGA Omega Player of the Year, 2018
Timeline
Club Director of Golf
Omni Barton Creek Resort – 4 Championship Courses
01.2023 - 03.2024
Resort Director of Golf
Omni Barton Creek Resort
08.2022 - 01.2023
Head Golf Professional
Omni Barton Creek Resort - 2 Championship Courses
01.2019 - 08.2022
Head Golf Professional
The Hills of Lakeway Country Club
01.2016 - 01.2019
Assistant Golf Professional
Spanish Oaks Golf Club
01.2014 - 01.2016
Business Management Coursework -
The University of Texas At El Paso
Class A, PGA Member
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