RUFUS ECHOLS
Owings,MD
Summary
Senior System Administrator with extensive experience in system rollout and support at Tays, Inc. Expertise in SCCM for application deployment and patch management, complemented by strong troubleshooting abilities. Focused on enhancing operational efficiency and ensuring robust system performance through effective virtualization and disaster recovery planning.
Overview
12
12
years of professional experience
Work History
Senior Software Analyst
Tays, Inc
Woodlawn, Md
11.2021 - 02.2025
- Came over to Tays, Inc after OBXTek, Inc lost contract
- System Software Analyst I for Tays, Inc ITOS contract with the SSA, Glen Oaks, MD
- Creates and deploys SCCM applications. Performs testing of SCCM deployments in a test environment
- Uses SCCM for deployment of patches, system upgrades, and applications
- Uses SCCM for Windows 10 and Windows 7 system deployments and builds
- Troubleshoots failed SCCM deployments
- Performs testing of computer and server systems for functionality
Senior Software Analyst
OBXTek, Inc
Woodlawn, Md
09.2020 - 11.2021
- System Software Analyst I for Tays, Inc ITOS contract with the SSA, Glen Oaks, MD
- Creates and deploys SCCM applications. Performs testing of SCCM deployments in a test environment
- Uses SCCM for deployment of patches, system upgrades, and applications
- Uses SCCM for Windows 10 and Windows 7 system deployments and builds
- Troubleshoots failed SCCM deployments
- Performs testing of computer and server systems for functionality
Senior System Administrator
MV Transportation, Inc
Hyattsville, Md
12.2018 - 03.2021
- Senior System Administrator on Metro Contract
- Performed system maintenance and configuration on Windows Server 2016/2019 and Windows 10 and Windows 11 Operating System
- Created domain accounts and configured domain assets
- Assigned domain rights and policies using Group policy and administration
- Setting up network printing and network peripherals
- Troubleshot desktop and server issues, repairing both hardware and software
- Configured and applied domain policies using Group Policy
- Configured mobile devices--Microsoft Surface, Apple iPhone and iPad for network access and/or receiving email
- Created and managed servers using VMware’s Vcenter
- Used Service Now ticketing system for tracking and responding to client’s trouble requests
Senior System Administrator
ActionNet, Inc
Silver Spring, Md
07.2018 - 12.2018
- Senior System Administrator on NOAA Contract
- Designs and plans complex hardware deployments, software upgrades, and significant operational initiatives, including migrations of end user workstations from Windows 7 to Windows 11
- Provide support for software applications, operating systems, and office productivity tools.
- Setup hardware including, configuration, and provided troubleshooting (e.g., desktops, laptops, printers, cell phones, iPads).
- Provide basic guidance on network connectivity, email, and Internet access.
- Troubleshoots Windows 10 desktop issues to include domain issues and issues with older applications, as well as software and application issues
- Provides advanced level configuration, management, and troubleshooting of all components of the Windows operating system and application deployment platform using Microsoft System Center Configuration Manager
- Performs server upgrades, installation, and patching
- Provided training for clients on use of equipment and applications
- Provide patching and system vulnerability identification and remediation using Nessus Security software
- Used Remedy ticketing system for tracking and responding to client trouble request
Senior System Administrator
Spatial Front, Inc
Suitland, Md
05.2017 - 12.2017
- Senior System Administrator for Census Bureau contract
- Modified PowerShell scripts from online repository to assist in performing tasks need for my domain
- Configured and pushed system patching via SCCM and WSUS
- Created new device and user collections, modified existing collections within SCCM
- Created and managed user accounts—passwords, disk quotas, permissions, user privileges
- Created and maintained the Group Policy infrastructure based on the policies and guidelines provided
- Pushed new applications and application updates via SCCM
- Tracked user trouble tickets using Remedy ticketing system
Senior System Administrator
Cyberdata Technologies, Inc
College Park, Md
01.2013 - 11.2016
- Senior System Administrator for NOAA contract
- Maintained NOAA field servers and enabled user remote access to network and systems; supported videoconferencing, audio and other technical presentation channels.
- Built virtual servers via VMWare and Hyper-V. Used vSphere to monitor, maintain, build virtual servers
- Installed, maintained, and configured VPN via Cisco Anyconnect and Microsoft Remote Desktop Services
- Configured mobile devices for network access and/or to receive email
- Configured user desktops for network printing and domain resource access
- Created user accounts and domain privileges using Active Directory and Group Policy
- Document all issues and solutions in the ticketing system to maintain a knowledge base for future reference.
- Provided guidance on common IT issues and worked with team to resolve
Education
Certificate in Microsoft Solutions - Exchange, NT, TCP/IP
01.1997
Computer Technology -
Devry Institute of Technology
High School Diploma -
Dan River High School
Ringgold, VaSkills
- Operating systems management
- Client-server operations
- TCP/IP networking
- DNS and DHCP configuration
- System rollout and support
- Help desk assistance
- Disaster recovery planning
- Patching and vulnerability management
- Printing and peripheral support
- System administration
- Virtualization technologies
- System backup solutions
Key Qualifications
- Operating Systems
- Client/Server Operations
- TCP/IP | DNS | DHCP
- New System Rollout
- Help Desk Support
- Disaster Recovery
- Patching and Vulnerability Remediation
- Printing and Peripherals
- System Administration
- Virtualization and VDI
- System Backup
Timeline
Senior Software Analyst
Tays, Inc
11.2021 - 02.2025
Senior Software Analyst
OBXTek, Inc
09.2020 - 11.2021
Senior System Administrator
MV Transportation, Inc
12.2018 - 03.2021
Senior System Administrator
ActionNet, Inc
07.2018 - 12.2018
Senior System Administrator
Spatial Front, Inc
05.2017 - 12.2017
Senior System Administrator
Cyberdata Technologies, Inc
01.2013 - 11.2016
Certificate in Microsoft Solutions - Exchange, NT, TCP/IP
Computer Technology -
Devry Institute of Technology
High School Diploma -
Dan River High School
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