RUFUS PRADEEP CHARLES

Key responsibilities:

• Built and maintained strategic relationships with key decision-makers in the Procurement and Contingent workforce space through targeted event attendance and networking
• Fostered collaborative partnerships with top System Integrators (SI's) and Managed Service Providers (MSPs) to drive business growth
• Led and mentored a high-performing team to generate quality leads and fuel the sales funnel, resulting in significant revenue growth
• Conducted virtual meetings with clients to deliver comprehensive solutions and showcase Codeforce's expertise
• Successfully implemented sales strategies to penetrate targeted accounts, expanding our customer base
• Spearheaded the transition from Zoho CRM to Hubspot, streamlining our sales operations and enhancing efficiency
• Utilized LinkedIn Navigator and Hubspot to drive lead generation and sales engagement
• Travel extensively (over 80%) nationwide to build relationships and drive business growth
• Developed compelling presentation decks and case studies highlighting Codeforce's capabilities and success stories
• Served as a thought leader in the contingent workforce industry, speaking at prominent events and sharing expertise
• Contributed to the organization's P&L team, driving strategic decision-making and revenue growth

Reason to Leave:

Company restructuring and layoffs: My position was eliminated due to company-wide restructuring and downsizing efforts

Key responsibilities:

• Establish Indus Novateur as a premier SAP partner in the US region, driving strategic growth and market presence.
• Serve as a key executive leadership team member, shaping the company's US strategy and direction.
• Deliver revenue growth of $2 million in FY 23-24, driving business success and profitability.
• Foster strong relationships within the SAP ecosystem, ensuring collaborative success.
• Guide customers in finding optimal business solutions tailored to their industry-specific needs.
• Identify and pursue new business opportunities within the installed base, greenfield, and brownfield projects.
• Focus primarily on mid-market growth with SAP Business One, Grow with SAP, and Rise with SAP, complemented by a secondary focus on cloud products like Ariba and SuccessFactors.
• Lead strategic partnership development, driving mutually beneficial collaborations.
• Spearheaded monetization efforts for Optimizely, an e-commerce product tailored for large enterprises.
• Ensure seamless day-to-day operations, managing complex contract negotiations and coordinating with offshore teams for pre-sales and sales activities.
• Leverage tools like LinkedIn Sales Navigator and Apollo to generate new leads and drive business growth.

Key Achievements:

• Successfully closed a significant deal within the first quarter, demonstrating swift impact and revenue growth.
• Fostered strategic partnerships with key e-commerce vendors, payment systems, and SAP partners, expanding our ecosystem and capabilities.
• Established a new hosting partner for cloud deals, enhancing our cloud offerings and scalability.

Key responsibilities:

• Identifying and engaging with professionals interested in harnessing the potential of process automation in the financial sector
• Educating prospects on the transformative benefits of Robotic Process Automation (RPA) and its ability to drive a positive Return on Investment (ROI)
• Guiding interested individuals towards demo-level exploration, empowering them to experience the value firsthand
• Leveraging cutting-edge tools like ZoomInfo, LinkedIn, and Aircall to generate high-quality leads and drive outreach efforts
• Averaging over 30 calls per day, with a results-driven approach that yields commission on a per-lead basis

In 2017, I made a deliberate choice to prioritize my family's needs, becoming a full-time caregiver to reunite our global family in the US. This decision led to a temporary pause in my professional journey, as I awaited a work visa. Now, I'm eager to re-enter the workforce, armed with new skills and a fresh perspective.

Through this experience, I've developed enhanced listening skills and patience, while also updating my knowledge of cutting-edge technologies across various industries. To support my professional re-entry, I've completed certifications on LinkedIn, including the AWS Cloud Practitioner and Solution Architect Associate exams.

As I return to the professional world, I seek a positive work culture that fosters career growth and advancement opportunities. My aspiration is to leverage my technical expertise in a customer-facing role, utilizing my storytelling skills to connect with clients and drive meaningful solutions.

Key responsibilities:

• Spearheaded the design and implementation of a comprehensive territory and opportunity development plan to drive new business growth in the Oman region
• Accountable for achieving a target of USD 2 million in revenue for FY 16-17
• Responsible for identifying, developing, and nurturing new opportunities, as well as cultivating and expanding existing accounts
• Developed and executed strategies to increase revenue and ensure exceptional customer satisfaction
• Ensured timely account receivables collection within 90 days from all customers
• Met sales operations objectives, including funnel development, weekly reporting, and CRM compliance
• Collaborated with Marketing to execute and follow up on marketing campaigns, events, and trade shows
• Fostered strategic partnerships and cultivated mutually beneficial relationships
• Worked closely with Presales and COE teams to design tailored solutions, license components, and ensure accurate costing sheets
• Utilized expertise in selling SAP Manufacturing solutions, including SAP MII, to drive business growth and customer success

Key responsibilities:

• Collaborated with the SAP Services team to identify and pursue new business opportunities, aligning Kaar's core expertise with SAP's services portfolio
• Educated the SAP Services team on Kaar's recent wins and areas of expertise, ensuring a strong partnership
• Accountable for achieving a revenue target of $1 million for FY 15-16, exceeding which became a key achievement
• Worked closely with Marketing to execute targeted campaigns, mailers, and workshops, keeping the Services team informed about Kaar's expertise and successes
• Facilitated alignment between Kaar Management and the Services management team through strategic workshops
• Ensured timely responses to queries and RFPs, coordinating with the Global GPO office of SAP in Europe as needed
• Collaborated with Presales to develop tailored solutions, ensuring compliance with RFP requirements and accurate costing
  
  Achievements:
  
• Acquired three new logos for Kaar in FY 16-17, expanding our customer base
• Exceeded the revenue target of $2 million for FY 16-17, demonstrating exceptional performance
• Established a new line of business, generating revenue in FY 15-16 and driving business growth"

• Spearheaded the setup and growth of the newly established UAE office, driving new business opportunities and revenue generation
• Accountable for achieving a target of USD 1.5 million within the assigned territory, focusing on strategic industries such as Banking, Aviation, and Contact Centers
• Identified and recruited local channel partners to expand our market reach and revenue streams
• Collaborated with cross-functional teams, including engineers and presales, to deliver tailored solutions meeting customer needs
• Provided timely market feedback and insights to inform marketing and product development strategies
• Managed the entire sales cycle, from lead qualification to contract negotiations and closure, ensuring a seamless customer experience
• Effectively communicated Uniphore's unique strengths in Speech technologies, differentiating us from competitors and driving customer success

Key responsibilities:

• Established and grew Interpac's business presence within the region
• Identified and partnered with telephony distributors to expand market reach
• Provided timely education and updates on products and services to channel partners
• Coordinated presales and technical support with the Philippine office
• Managed key banking accounts, including Citibank and Standard Chartered
• Delivered Level 1 support to customers, ensuring prompt resolution of issues
• Achieved a sales target of USD 500,000 within the assigned territory
• Managed the entire sales cycle, from lead qualification to contract negotiations and closure
• Contributed to strategic decision-making as a member of the regional revenue growth committee
• Collaborated with the Hong Kong operations head on customer maintenance and database management

Achievements:

• Exceeded sales targets, achieving the defined order book value
• Successfully identified and recruited three key partners, generating regular orders and driving business growth

Key responsibilities:

• Achieved a sales target of $250,000, driving revenue growth and business success
• Spearheaded marketing efforts, crafting mailers, brochures, presentations, and campaigns to promote Alphatech services
• Owned the entire sales cycle, from lead generation to closure, and identified new business opportunities
• Fostered strategic partnerships with suppliers and business partners, ensuring timely deliverables and collaborative success
• Sourced and onboarded new global suppliers, negotiating prices to meet business needs and requirements
• Ensured seamless operations, delivering products and services on time, and maintaining exceptional customer satisfaction
• Generated sales quotations and responded to RFQs in a timely and efficient manner
• Managed and grew existing accounts, identifying opportunities to upsell and cross-sell additional products and services

Key Responsibilities:

• Developed and executed marketing strategies to promote Alphatech services, creating mailers, brochures, presentations, and campaigns to drive business growth
• Led the end-to-end sales cycle, identifying and pursuing new business opportunities to achieve revenue targets
• Collaborated with suppliers and business partners to ensure timely deliverables and seamless operations
• Sourced and onboarded new global suppliers, negotiating prices to meet business needs and requirements
• Ensured exceptional customer satisfaction by delivering products and services on time and to a high standard
• Created sales quotations and responded to RFQs in a timely and efficient manner
• Managed and grew existing accounts, identifying opportunities to upsell and cross-sell additional products and services to drive revenue growth