Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Education and Training
Generic

Rugde Hyppolite

Waterloo,IA

Summary

Driven retail associate with talent for merchandising and attracting loyal customers through personalized service. Understands customers' needs to customize sales approaches. Friendly, upbeat and dedicated to customer satisfaction.

Professional with strong background in mentoring, skilled in guiding individuals towards personal and professional growth. Adept at fostering collaborative environments and adaptable to evolving needs. Expertise in communication, problem-solving, and leadership. Known for reliability and results-driven approach.

Overview

8
8
years of professional experience

Work History

Retail Sales Associate

Instacart
01.2021 - 09.2025
  • Worked with off-site locations to find desired items for customers.

Basketball Coach

Lely
08.2022 - 08.2024
  • Promoted sportsmanship, teamwork, and respect among players both on and off the court.
  • Enhanced player skills through personalized coaching and feedback.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Created opportunities for players to develop leadership skills through team captain roles or mentoring younger teammates.

Mentor

Lely High
08.2022 - 08.2024
  • Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
  • Enhanced mentee performance by providing personalized guidance and support.
  • Served as role model for mentees by demonstrating strong values and ethical standards.
  • Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.

Merchandise Associate

Lowes
02.2022 - 01.2024
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Retail Sales Associate

Champs Sporting Goods
10.2019 - 12.2020
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Server

Olive Garden
03.2018 - 08.2020
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.

Education

High School Diploma -

Lely High School
Naples, FL
05.2017

Skills

  • Money handling
  • Independent judgement
  • POS system operation
  • Dispute mediation
  • Time management
  • Relationship building
  • Friendly and outgoing
  • Honest and dependable
  • Attention to detail

Accomplishments

  • Promoted from server to service leader, in less than 12-months.
  • Consistently maintained high customer satisfaction ratings.

Languages

French
Native/ Bilingual

Timeline

Basketball Coach

Lely
08.2022 - 08.2024

Mentor

Lely High
08.2022 - 08.2024

Merchandise Associate

Lowes
02.2022 - 01.2024

Retail Sales Associate

Instacart
01.2021 - 09.2025

Retail Sales Associate

Champs Sporting Goods
10.2019 - 12.2020

Server

Olive Garden
03.2018 - 08.2020

High School Diploma -

Lely High School

Education and Training

other

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