Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruggiero Stroppa-Soderberg

Miami,FL

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.

Overview

9
9
years of professional experience

Work History

Operations Dispatcher/Warehouse Worker

Cencora World Courier
Miami, FL
05.2022 - 04.2025
  • Assigned and monitored routes for drivers to ensure timely deliveries.
  • Monitored GPS systems to identify traffic delays or other potential problems that may affect deliveries.
  • Communicated with customers regarding order status or changes in delivery schedules.
  • Provided support to drivers by answering questions about routes or providing additional resources as needed.
  • Prepared detailed reports on operational performance metrics such as cost savings, turnaround times.
  • Maintained records of all delivery activities including driver information, vehicle maintenance, and customer data.
  • Collaborated with third-party vendors to arrange transportation services for goods.
  • Organized and tracked orders, shipments, and stock levels in the warehouse.
  • Ensured compliance with local laws regarding cargo handling procedures at loading docks and warehouses.
  • Processed invoices for payment of freight charges and other related expenses.

Delivery Associate

Hermes Deliveries LLC
El Portal, FL
06.2021 - 04.2022
  • Delivered items to customers and presented invoices for payments.
  • Communicated effectively with dispatch regarding delivery progress and route detours.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.

Sales Associate

H&M Hennes & Mauritz
Miami, FL
10.2017 - 05.2021
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Adhered to company initiatives and achieved established goals.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Reduced process lags by training employees on best practices and protocols.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.

Sales Associate

Forever 21
Miami, FL
06.2016 - 09.2017
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Built and maintained relationships with peers and upper management to drive team success.

Cashier

Dairy Queen
Miami, FL
12.2015 - 05.2016
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.

Education

High School Diploma -

South Miami Senior High School
Miami, FL
06.2016

General Studies

George T. Baker Aviation TC
Miami, FL

Skills

  • Problem solving
  • Effective communication
  • Workload prioritization
  • Forklift Certified
  • Record keeping
  • Time management

Timeline

Operations Dispatcher/Warehouse Worker

Cencora World Courier
05.2022 - 04.2025

Delivery Associate

Hermes Deliveries LLC
06.2021 - 04.2022

Sales Associate

H&M Hennes & Mauritz
10.2017 - 05.2021

Sales Associate

Forever 21
06.2016 - 09.2017

Cashier

Dairy Queen
12.2015 - 05.2016

High School Diploma -

South Miami Senior High School

General Studies

George T. Baker Aviation TC

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