RUGIATU JALLOH
Lanham,MD
Summary
Dedicated and experienced healthcare professional with 8 years of combined experience as a Certified Nursing Assistant (CNA) and Medical Technician. Proven track record of providing compassionate patient care and supporting medical teams in delivering high-quality services. Seeking a challenging role where I can utilize my skills and expertise to contribute to the well-being of patients and support the healthcare team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant/Certified Medication Technician
Great Expectations, Inc Home Healthcare
04.2013 - Current
- Administered medication as directed by physician and followed client care plans
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Ensured safety and well-being of each client in alignment with care plan
- Developed rapport to create safe and trusting environment for care
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries
- Tracked and reported clients progress based on observations and conversations
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Documented client progress and services performed, reporting changes in client condition to nurse or supervisor
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges
- Advocate for clients' rights and access to community resources, including healthcare, housing, employment, and social services.
- Provide crisis intervention and supportive counseling to address clients' immediate needs and promote resilience.
- Maintain accurate and timely documentation of client assessments, care plans, progress notes, and outcomes.
Certified Nursing Assistant/Certified Medication Technician
Visiting Angels Living Assistance Services
06.2019 - 04.2020
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Collaborated with nursing staff to create individualized care plans tailored to each patient's needs.
- Maintained clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Residential Counselor
The Arc of Prince Georges County
07.2016 - 05.2019
- Collaborated with multidisciplinary team to develop comprehensive treatment plans, improving residents'' progress.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Assisted residents in achieving personal goals by facilitating access to community resources and services.
- Conducted regular check-ins with residents to monitor progress, address concerns, and provide ongoing support.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Provided guidance to new Residential Counselors during their onboarding process, supporting successful integration into the team environment.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of residential counseling, enhancing overall effectiveness in role.
Lead Residential Counselor
Comprehensive Residential Systems Inc
06.2013 - 01.2017
- Monitor patient vital signs, intake and output, and report any changes to the nursing staff.
- Maintain a clean and safe patient environment, adhering to infection control protocols and ensuring patient comfort.
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
- Led team meetings to discuss resident progress, address concerns, and develop strategies for continuous improvement.
- Established clear expectations for staff performance, promoting accountability and professional growth in the workplace.
- Solved grievances and complaints by collaborating with residents.
- Enhanced resident satisfaction by implementing individualized care plans and addressing specific needs.
Education
Bachelor of Science - Nursing
Bowie State University
MD05.2018
Associate of Arts - General Studies
Prince Georges Community College
MD05.2015
Skills
- Conducting Intakes
- Direct Patient Care
- Vital Signs Monitoring
- Medical Terminology
- Infection Control
- Case Management
- Incident Reporting
- Crisis Intervention
- Team Collaboration
- Time Management
Certification
- Certified Nurse Assistant ( CNA 2017 )
- Certified Medication Technician ( CMT 2013 )
- Basic Life Support ( 2013 )
Volunteer Experience
Heart to Hand with certificate of recognition ( 2017 )
Bowie Heath Fair ( 2017 )
Reference
Available upon request
Timeline
Certified Nursing Assistant/Certified Medication Technician
Visiting Angels Living Assistance Services
06.2019 - 04.2020
Residential Counselor
The Arc of Prince Georges County
07.2016 - 05.2019
Lead Residential Counselor
Comprehensive Residential Systems Inc
06.2013 - 01.2017
Certified Nursing Assistant/Certified Medication Technician
Great Expectations, Inc Home Healthcare
04.2013 - Current
Bachelor of Science - Nursing
Bowie State University
Associate of Arts - General Studies
Prince Georges Community College
- Certified Nurse Assistant ( CNA 2017 )
- Certified Medication Technician ( CMT 2013 )
- Basic Life Support ( 2013 )
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