Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Ruhama Gari

Oakland,CA

Summary

Experienced AWS Cloud Practitioner at BITEWISE INDUSTRY with 5 years of experience and over 10 years in IT, including roles as IT Support Specialist and IT Assistance. Proven expertise in implementing development, testing, automation tools, and IT infrastructure. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

AWS Cloud Support Engineer

BITEWISE INDUSTRY
OACKLAND, CA
05.2022 - 07.2023
  • Installed wiring, cabling and devices to establish, repair and improve network operations.
  • Imaged OS and software deployments throughout system and addressed implementation concerns.
  • Documented all facets of technology department operations, including network infrastructure, licenses and FAQs, facilitating consistent responses and team operations.
  • Maintained positive working relationship with fellow staff and management.
  • Worked with cross-functional teams to achieve goals.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.

Full Stack Web Developer

Alpha-works /Bitwise Industry
OAKLAND, CALIFORNIA
02.2022 - 05.2022
  • Developed user interfaces using modern JavaScript frameworks, HTML, and CSS
  • Troubleshot and debugged code to ensure compatibility with various devices, browsers, and operating systems.
  • Spearheaded database development to enhance support for web applications and websites.
  • Deployed web applications to production environments using various cloud services such as AWS.
  • Contributed ideas towards improving usability of web application interfaces.
  • User requirements and implements into solution

Office Data Entry Clerk

Farmers Insurance Agency
Oakland, CA
08.2021 - 12.2021
  • Verified accuracy of data by comparing it to source documents.
  • Followed up on missing or incorrect information provided by customers.
  • Inputted customer and account data from source documents within computer database system.
  • Updated existing accounts as needed based on changes received from customers.
  • Emailed completed documents to supervisors and co-workers to confirm accuracy.
  • Recovered missing data and resolved statistical inconsistencies by communicating with source authors.

IT Assistance

Selam TVET college
Addis Ababa, Ethiopia
06.2017 - 06.2019
  • Provide technical support for computer systems and networks, troubleshoot hardware and software issues
  • Created and updated records relating to calls for assistance, incident response and follow-up activities.
  • Provided assistance to participants with special needs or disabilities.
  • Provided guidance and assistance with homework assignments related to fourth grade mathematics topics.

Education

Associate of Science - Computer Science

Addis Ababa Technology College
Ethiopia
12-2020

Skills

  • Operating system
  • Support Services
  • Software Installation
  • Technical Support
  • Network configuration
  • Hardware and Software Repair
  • User Training
  • Data Backup
  • Problem-Solving
  • Teamwork and Collaboration
  • Interpersonal Communication
  • Time Management
  • Staff Assistance

Certification

  • Aws cloud practitioner, Amazon web services institution, 2022
  • IT support specialists, Google, 2022
  • AWS cloud Practitioner and solution Architect, Amazon, 2023

Timeline

AWS Cloud Support Engineer

BITEWISE INDUSTRY
05.2022 - 07.2023

Full Stack Web Developer

Alpha-works /Bitwise Industry
02.2022 - 05.2022

Office Data Entry Clerk

Farmers Insurance Agency
08.2021 - 12.2021

IT Assistance

Selam TVET college
06.2017 - 06.2019

Associate of Science - Computer Science

Addis Ababa Technology College

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Ruhama Gari