Ruheeyah Safi
Dublin,CA
Summary
Three years of experience in customer service and business operations, and looking for opportunities to further grow, with a focus on operational support and customer engagement. Passionate and committed to improving daily operations through collaboration and effective problem-solving.
Overview
4
4
years of professional experience
Work History
Dining Experience Associate
Stoneridge Creek Retirement Community
Pleasanton, California
05.2024 - 10.2024
- Collaborated with dining, kitchen, and service teams to support smooth daily operations, maintain service standards, and ensure facility readiness.
- Delivered fine dining service while managing resident meal credits, verifying charges, reviewing feedback for improvements, and post-shift summaries for accuracy.
- Proactively prepared and maintained dining areas, including linens, silverware, restocking, and cleanliness, to enhance the resident experience and order mgmt.
Sales Associate
Express Clothing
Pleasanton, California
03.2024 - 05.2024
- Met daily and weekly sales goals by pitching promotions, memberships, and credit card sign-ups across the sales floor and register
- Supported store operations by setting up promotions, maintaining floor organization, and assisting customers across departments
- Balanced and reconciled registers after closing, and documented revenue loss related to theft or inventory discrepancies
- Provided exceptional customer service and resolved inquiries and issues promptly and professionally
Business Operations
Sahara Gourmet Foods
Dublin, California
02.2021 - 06.2022
- Supported day-to-day business operations, including inventory tracking, order fulfillment, and production coordination
- Managed paperwork, invoices, and basic financial records while assisting with cost tracking and operational documentation
- Assisted with food production and packaging processes, ensuring accuracy, quality control, and on-time order completion
Education
Bachelor of Arts - Business Economics
University of California, Irvine
Irvine, CA06-2027
Skills
- Cross-functional teamwork
- Creative problem solving
- Customer and client relations management
- Market research
- Customer service
- Operational support
- Sales strategies
- Detail-oriented
- Data interpretation
- Multi-tasking strength
- Business development skills
- Project management
- Process improvement
- Time management
- AI tools knowledge & usage
- Social media platform knowledge
Timeline
Dining Experience Associate
Stoneridge Creek Retirement Community
05.2024 - 10.2024
Sales Associate
Express Clothing
03.2024 - 05.2024
Business Operations
Sahara Gourmet Foods
02.2021 - 06.2022
Bachelor of Arts - Business Economics
University of California, Irvine