Ruhtney Vizquerra

Pizzerias LLC dba Papa Johns

Miami, FL

04.2014 - Current

Hired and onboarded team members to meet immediate and expected demand.
Analyzed, compiled and presented statistical, financial, and production processing reports to senior leadership.
Implemented successful business strategies to increase revenue and target new markets.
Ensured compliance with safety guidelines by regularly inspecting work areas.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Delegated work to staff, setting priorities and goals.
Developed and implemented operational policies and procedures to improve efficiency.
Prepared staff work schedules and assigned team members to specific duties.
Managed training programs for new employees, including orientation and onboarding activities.
Recruited, hired, and trained new staff members according to organizational standards.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Assessed employee performance and provided feedback regarding areas of strength or improvement opportunities.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Resolved escalated customer service issues in a timely manner.
Maintained updated knowledge through continuing education and advanced training.

Summary