Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rui Mao

Norcross,GA

Summary

Licensed Massage Therapist with excellent verbal communication and customer service skills. Competent and knowledgeable in variety of massage treatments. Positive, enthusiastic and energetic. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Highly-skilled Licensed Massage Therapist with more than 14 years of experience in wide array of healing techniques and modalities. Committed to providing body works for well-being of mind, body and soul. Excellent skills in Swedish, deep tissue and prenatal massage techniques. Trained massage therapy professional cares for clients with soothing massages to release tension, improve joint mobility and help treat specific medical conditions. Pursues regular training to maintain expertise and learn new techniques. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Massage Therapist

Treat Your Feet Massage & Spa
Duluth, GA
10.2017 - 12.2023
  • Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages, foot massage , acupressure massage , couples massage, deep tissue massage, neuromuscular massage, sport massage, Thai massage, Trigger point massage.

Massage Store Manager

Hong Massage
Duluth, GA
02.2015 - 09.2017
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Organized promotional events to increase product awareness.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Analyzed financial data to identify areas of improvement.

Massage Therapist

Treat Your Feet Massage
Duluth, GA
12.2009 - 01.2015
  • Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
  • Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
  • Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
  • Maintained a clean and organized work environment while adhering to safety protocols.
  • Educated clients on proper post-treatment care such as strhing exercises or lifestyle changes that could enhance the effects of the massage.
  • Developed individualized treatment plans based on client assessments and preferences.
  • Created a relaxing atmosphere by using essential oils and soothing music during sessions.
  • Utilized various modalities such as trigger point therapy, myofascial release, neuromuscular technique, hydrotherapy, reflexology, lymphatic drainage, acupressure points and energy healing techniques in treatments.

Education

Professional Massage Therapist

National Holistic Institute
Los Angeles, CA
06-2009

BBA - International Financial

Hunan University
Hunan China
07-2004

Skills

  • Understanding of Body Signals
  • Customer Consultation
  • Physical Power
  • Front Desk Management
  • Understands Spa Services
  • Swedish Massage
  • Stress Management Techniques
  • Strong Manual Dexterity
  • Body Mechanics
  • Business Management
  • Psychology
  • Customer Needs Assessment
  • Relationship Building and Management
  • Deep Tissue Massage
  • Massage Therapy
  • Social Skills
  • Aromatherapy
  • Sales Expertise
  • Physical Strength
  • Sports Massage
  • Administrative Support
  • Treatment Planning
  • Hot Stone Massage

Languages

Chinese (Mandarin)
Native/ Bilingual
English
Professional

Certification

  • Georgia Massage therapist license

Timeline

Massage Therapist

Treat Your Feet Massage & Spa
10.2017 - 12.2023

Massage Store Manager

Hong Massage
02.2015 - 09.2017

Massage Therapist

Treat Your Feet Massage
12.2009 - 01.2015

Professional Massage Therapist

National Holistic Institute

BBA - International Financial

Hunan University
Rui Mao