Rui Starrett
Vancouver
Summary
To pursue an internal audit role where hands-on experience in branch operations, compliance and controls continues serving the organization and support its risk management goals.
Overview
10
10
years of professional experience
Work History
Assistant Manager
1st Security Bank of Washington
Mountlake Terrace
06.2022 - 01.2026
- Oversaw branch daily operation ensuring compliance with bank policies and regulatory requirements.
- Ensured compliance by monitoring cash handling and dual control procedures.
- Completed and submitted monthly branch certifications to confirm adherence to operational and compliance standards.
- Streamlined internal audit process by preparing documentation, responding to inquiries, and resolving findings.
- Enhanced team knowledge by training and coaching staff on internal controls, audit procedures, compliance requirements, and operational policies.
- Maintained up-to-date knowledge of products and services to provide accurate information to customers.
Business Services Specialist
1st Security Bank of Washington
Mountlake Terrace
02.2021 - 06.2022
- Updated and implemented processes for business services department to enhance efficiency and standardize operations.
- Processed and established online banking services, including cash management solutions.
- Coordinated responses to emails from online banking secure messaging inbox, ensuring timely communication with clients.
- Investigated and resolved technical issues related to online banking, improving service reliability.
- Responded promptly internal and external customers inquiries via email or telephone calls.
Personal Banker
1st Security Bank of Washington
Mountlake Terrace
01.2016 - 02.2021
- Recommended tailored banking products and services to meet diverse client needs.
- Established accounts for new and existing clients to enhance client relationships.
- Followed operational standards to promote security, risk management, and compliance.
- Executed assistant manager functions during absence to ensure seamless banking operations.
Education
Associate of Science - Accounting
Peninsula College
Port Angeles, WA05-2007
Bachelor of Arts - Accounting
HeBei University of Economics And Business
China06-1996
Skills
- Compliance auditing and risk management
- Banking regulations knowledge
- Operational oversight
- Attention to detail
- Problem-solving ability
- Time management
- Multitasking skills
- Effective communication
Languages
English
Professional
Chinese (Mandarin)
Professional
Timeline
Assistant Manager
1st Security Bank of Washington
06.2022 - 01.2026
Business Services Specialist
1st Security Bank of Washington
02.2021 - 06.2022
Personal Banker
1st Security Bank of Washington
01.2016 - 02.2021
Associate of Science - Accounting
Peninsula College
Bachelor of Arts - Accounting
HeBei University of Economics And Business