Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ruk Pirzada

Columbus,GA

Summary

Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Ability to handle face-paced environments. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Dedicated to learning and gaining knowledge to do the best job possible.

Overview

5
5
years of professional experience

Work History

Server

The Goetchius House Restaurant
Columbus, GA
11.2023 - Current
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Completed set up of Point-of-Sale System.
  • Experience with Microsoft Excell, Words, and Powerpoint.
  • Completed training on new POS system and trained others how to perform tasks using said system.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Provided exceptional service to high volume of daily customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Checked food before serving it to customers.
  • Provided excellent customer service to ensure satisfaction.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Informed customers of daily specials and signature menu items.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Assisted in training new servers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Vaccine Administrator

Nora Tan-Ngo's Pediatrics
Columbus, GA
02.2021 - 05.2021
  • Administered vaccines to children from 2 months - 18 years old.
  • Entered patient demographic information into the Electronic Health Records system.
  • Prepared patient charts for upcoming appointments, including collecting patient history forms and other relevant documents.
  • Updated patient vaccination history by medical software and paper patient records.
  • Check Log Tags
  • Processed referrals from primary care physicians and specialists as needed.
  • Used Fax machine to ensure referrals were sent out in a timely matter.
  • Verified to ensure each fax was sent and received.
  • Counted inventory of vaccinations, making sure there are the correct amount.
  • Verify patient insurance using medical software and patient information.
  • Answered phones, scheduled appointments, and provided general information to callers.
  • Informing patients and parents on vaccinations needed.
  • Maintained positive working relationship with fellow staff and management.
  • Assessed company operations for compliance with safety standards.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Answered telephones to take messages or redirect calls to appropriate colleagues.
  • Understood and followed oral and written directions.

Holiday Sales Associate

Dick’s Sporting Goods
Columbus, GA
10.2019 - 01.2020
  • Provided outstanding customer service
  • Was able to showcase product knowledge and address concerns of customers
  • Managed customer escalations
  • Presented products to clients
  • Explained and negotiated sales agreements
  • Confirmed emails, phone numbers, and contact information
  • Established and maintained relationships with customers
  • Identified sales opportunities and acted on leads
  • Handled all prospective client correspondence, including calls
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Provided assistance to other team members when needed.
  • Assisted with product selection and answered questions about products, prices, availability, and product uses.
  • Communicated effectively with customers regarding promotions and special offers.
  • Maintained cleanliness of store by sweeping floors and organizing displays.
  • Stocked shelves with merchandise in an organized manner.
  • Collaborated with co-workers to ensure efficient operation of the store during peak times.
  • Checked expiration dates on products prior to restocking shelves.
  • Operated cash registers to process payments from customers.
  • Ensured that all sales transactions were accurately recorded in the register system.

Server

Cracker Barrel
Columbus, GA
12.2018 - 06.2019
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Greeted guests and provided menus.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Stayed informed about daily specials, new menu items, promotions.
  • Took to-go orders to streamline process for both customer and restaurant.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Filled condiments and napkin containers during slack periods.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Addressed complaints to kitchen staff and served replacement items.
  • Followed health safety guidelines when preparing and serving food products.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.

Education

Associate of Science - Dental Hygiene

Columbus Technical College
05-2027

James Madison High School
01.2020

Skills

  • Organizational Skills
  • Negotiation
  • Serving Experience
  • Restaurant Experience
  • Administrative Experience
  • Table Bussing
  • Food Inspection
  • Supply Restocking
  • Beverage Preparation
  • Guest Engagement
  • Service Prioritization
  • Item Promotion
  • Medical Billing
  • Medical Terminology
  • Patient-Focused Care
  • Data Entry
  • Patient Scheduling
  • Analytical and Critical Thinking
  • Computer Skills
  • Problem-Solving

References

References available upon request.

Timeline

Server

The Goetchius House Restaurant
11.2023 - Current

Vaccine Administrator

Nora Tan-Ngo's Pediatrics
02.2021 - 05.2021

Holiday Sales Associate

Dick’s Sporting Goods
10.2019 - 01.2020

Server

Cracker Barrel
12.2018 - 06.2019

Associate of Science - Dental Hygiene

Columbus Technical College

James Madison High School

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Ruk Pirzada