Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rukayat Ahmed

Fort Worth,TX

Summary

Flexible Environmental Health Specialist with excellent analytical skills that are necessary to identify violations. Great communication skills, both in person and through writing. Talented at developing effective plans for disposal of waste to comply with health and safety requirements.

Overview

12
12
years of professional experience

Work History

Environmental Health and Safety Specialist

Walmart Fulfillment center
03.2020 - Current
  • Performing audits daily to ensure regulations and compliance codes are up to date ensuring continuous operation of warehouse
  • SIRT certified and CPR certified in case of medical emergencies
  • Excel, Word, and PowerPoint competent
  • Communicates with (or to) individuals or groups verbally and/or in writing (for example, customers, suppliers, associates) and conducts directed shrink related audits and report findings to appropriate leader or manager
  • Completes work assignments and priorities
  • Complies with company policies, procedures, and standards of ethics and integrity
  • Monitors and maintains awareness as it relates to environmental related exceptions (i.e.
  • Hazmat, storm water)
  • Promotes, monitors, and enforces safe work practices and safe work environment
  • Worked well in team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.

Technical Support

Time Warner Cable
06.2013 - 12.2015
  • Reported outages
  • Check signal levels on towers
  • Set up customers wireless network
  • Troubleshoot cable, internet, and phone
  • Email support
  • Use remote access to log in customers devices
  • Voip
  • Proficient in all types of network protocol such as LAN/WAN
  • Process payments
  • Trouble shot: Windows 7, XP, Windows 8, Vista, OSX, 8.1, Mac and windows 10
  • Remote log in
  • Tier 2
  • Cultivated interpersonal skills by building positive relationships with others.
  • Gained strong leadership skills by managing projects from start to finish.

Customer Service Representative

ACS
01.2012 - 05.2013
  • Reported outages
  • Assisted customers with billing
  • Process payments
  • Collections
  • Troubleshoot both android and apple devices
  • Use remote programs to log in customer devices
  • Email support
  • Assisted customers with WIFI connectivity
  • Proficient in all types of network protocol such as LAN/WAN
  • Install and uninstall software
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Diploma -

Macarthur High School
Irving, TX
05.2007

Skills

  • Customer Satisfaction
  • Hazardous Materials
  • Complex Problem-Solving
  • Paperwork Preparation
  • Compliance Requirements
  • Temperature Requirements
  • Charting Data
  • Occupational Health and Safety
  • Data Collections
  • Health and Safety
  • Safety Data Sheets
  • Project Management
  • New Employee Orientation
  • Hazard Awareness
  • Accident Analysis

Timeline

Environmental Health and Safety Specialist

Walmart Fulfillment center
03.2020 - Current

Technical Support

Time Warner Cable
06.2013 - 12.2015

Customer Service Representative

ACS
01.2012 - 05.2013

Diploma -

Macarthur High School

Similar Profiles

CREATE PROFILE
Rukayat Ahmed