Rukeya Obsa

• Built products by following certified processes, achieving manufacturing goals and metrics.
• Maintained accurate records of training files and shop floor paperwork (SFP), ensuring compliance with documentation standards.
• Performed routine SAP functions specific to the area, such as managing e-kanban boards, issuing/de-issuing materials, and confirming transactions.
• Participated in Shared Responsibility and continuous improvement teams, driving process enhancements.
• Adhered to manufacturing requirements and quality policies, ensuring consistent product quality.

• Built strong relationships with clients to assess and address their individual needs.
• Assisted clients with daily living tasks, including meal preparation, cleaning, and personal care activities.
• Assisted in organizing daily schedules for efficient time management.

• Operated cash registers, ensuring accurate scanning and pricing for seamless transactions.
• Maintained welcoming demeanor, greeting and thanking customers to create positive shopping atmosphere.
• Assisted customers with inquiries and provided information about store policies, promotions, and product locations.
• Resolved customer issues and complaints promptly, enhancing customer satisfaction and loyalty.
• Collaborated with team members to ensure smooth and efficient front-end operations.

GPA: 3.5