RUKHSAR HUSSAIN
Summary
Compassionate Certified Nursing Assistant with extensive expertise in neonatal intensive care and adult medical-surgical environments. Proven ability to support diverse healthcare teams by delivering high-quality patient care and maintaining operational readiness. Bilingual and detail-oriented, committed to enhancing patient and family experiences.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant – Neonatal Intensive Care Unit (NICU)
Wolfson Children's Hospital
06.2020 - Current
- Provide direct patient care in a busy 30-bed Level III/IV NICU, helping care for approximately 15–20 infants during each shift.
- Assist nurses and physicians with feeding, bathing, diaper changes, weight checks, specimen collection, heel sticks, blood glucose monitoring, hearing screenings, PKU screenings, and developmental care.
- Respond to deliveries by preparing incubators, radiant warmers, emergency equipment, and patient rooms for newborn admissions.
- Assist physicians during bedside procedures while maintaining sterile technique and ensuring equipment is prepared and available.
- Support respiratory therapists and nursing staff during admissions and patient care.
- Cross-trained as a Health Unit Coordinator, assisting with admissions, transfers, discharges, scheduling, medical documentation, and communication between providers and families.
- Cross-trained as a Safety Sitter, providing one-on-one patient observation and maintaining a safe environment.
- Cross-trained in Human Milk Bank operations, assisting with preparation, labeling, storage, documentation, inventory, and distribution of donor and maternal breast milk.
- Inspect and restock crash carts and emergency equipment to maintain unit readiness.
- Serve as a preceptor, training and mentoring newly hired CNAs and cross-trained staff.
- Supported various departments by adapting to changing patient care priorities.
- Build positive relationships with patients, families, and coworkers through compassionate care and teamwork.
Certified Nursing Assistant – Medical-Surgical Unit
Baptist Medical Center South
01.2018 - 06.2020
- Delivered direct patient care in fast-paced adult medical-surgical unit, ensuring comfort and safety.
- Monitored vital signs and blood glucose levels, promptly reporting changes in patient conditions to the healthcare team.
- Facilitated specimen collection, wound care, catheter care, IV removal, and bedside procedures, supporting efficient patient management.
- Maintained accurate documentation while following HIPAA and infection prevention standards.
- Collaborated with nurses, physicians, and interdisciplinary healthcare professionals.
Shift Supervisor
Chick-fil-A
06.2014 - 12.2017
- Trained new employees, managed schedules, delegated tasks, and resolved employee and customer concerns to ensure smooth operations.
- Supervised daily operations, leading a team to maintain service quality in a fast-paced environment.
- Developed leadership, communication, and teamwork skills applicable to healthcare settings.
Education
Bachelor of Science - Human Services and Science
Florida State College At Jacksonville
Jacksonville, FL07-2026
Associate of Science -
Florida State College At Jacksonville
Jacksonville, FLSkills
- Neonatal Intensive Care (Level III/IV NICU)
- Neonatal Patient Care
- Neonatal Development Support
- Neonatal Equipment Operation
- Vital Signs
- Blood Glucose Monitoring
- Heel Stick Collection
- Feeding Assistance
- Hearing & PKU Screening
- Patient Observation
- Infection Prevention
- Sterile Technique
- IV Removal
- NICU Workflow Management
- Crash Cart Readiness
- Incubator & Radiant Warmer Preparation
- Human Milk Bank
- Admissions, Transfers & Discharges
- Medical Documentation
- HIPAA Compliance
- NICU Supply Coordination
- Staff Training & Precepting
- Time Management
- Problem Solving
- Team Collaboration
- Patient & Family Communication
- English & Persian
Certification
- Certified Nursing Assistant (Active)
- Basic Life Support (BLS)
Timeline
Certified Nursing Assistant – Neonatal Intensive Care Unit (NICU)
Wolfson Children's Hospital
06.2020 - Current
Certified Nursing Assistant – Medical-Surgical Unit
Baptist Medical Center South
01.2018 - 06.2020
Shift Supervisor
Chick-fil-A
06.2014 - 12.2017
Bachelor of Science - Human Services and Science
Florida State College At Jacksonville
Associate of Science -
Florida State College At Jacksonville