Ruliko Cronin
LAS VEGAS,NV
Summary
Detail-oriented administrative professional with extensive experience in managing sensitive information and ensuring data accuracy. Proficient in document management, data entry, and maintaining confidentiality in high-volume environments. Adept at using office equipment and technology systems to streamline operations and enhance organizational efficiency. Demonstrated ability to meet deadlines and prioritize tasks effectively.
Overview
9
9
years of professional experience
Work History
Entertainer
Royal Caribbean International
09.2023 - 06.2024
- Managed and organized documentation related to production logistics, ensuring all materials were accurately recorded and maintained.
- Handled sensitive production information with discretion, ensuring confidentiality in all administrative tasks.
- Demonstrated strong attention to detail in the preparation and organization of event materials, contributing to the successful execution of live performances.
Virtual Customer Service Representative
Disruption
09.2022 - 11.2023
- Processed customer orders and maintained effective communication, demonstrating accuracy in data entry and handling sensitive information.
- Ensured efficient management of service call information, facilitating prompt and accurate communication with service technicians.
- Developed strong organizational skills by managing multiple service requests in a high-volume, remote work environment.
Box Office Associate
Meow Wolf
01.2021 - 08.2023
- Maintained high levels of customer satisfaction through efficient ticket sales and document processing, adhering to strict entry procedures.
- Employed organizational skills to manage the flow of visitors, ensuring accurate and timely handling of tickets and related documents.
- Contributed to the maintenance of a well-organized and efficient work environment, supporting the overall success of the venue.
Box Office Associate
Spiegelworld
08.2021 - 03.2022
- Sold and processed ticket orders, ensuring accurate and timely documentation of all transactions.
- Managed customer inquiries and provided detailed information on events, demonstrating strong communication skills.
- Assisted in the promotion and cross-selling of events, contributing to increased ticket sales and customer engagement.
Seasonal Pool Receptionist
MGM Resorts
04.2019 - 10.2019
- Managed and processed rental requests for pool amenities, ensuring accurate entry of customer information into the system.
- Responded promptly to emails and phone calls, maintaining clear and organized records of all communications and transactions.
- Organized and filed documents related to rental agreements and customer interactions, ensuring easy access and retrieval.
- Assisted in maintaining the confidentiality of guest information, adhering to company policies regarding data privacy.
Student Worker
University of Nevada, Las Vegas
09.2015 - 08.2018
- Assisted with administrative tasks in the Financial Aid Department, including data entry and document management.
- Managed the processing and scanning of tax and verification forms, ensuring accurate and timely entry of student information into the system.
- Organized and filed student records, maintaining a high level of accuracy and confidentiality in handling sensitive information.
- Collaborated with team members to ensure efficient processing of student accounts, contributing to the smooth operation of the department.
Education
Bachelor of Arts - Stage And Screen Acting
University of Nevada - Las Vegas
Las Vegas, NV12.2018
Skills
- Data Entry and Document Management
- Attention to Detail and Accuracy
- Confidentiality and Sensitive Data Handling
- Proficiency in Microsoft Office (Excel, Word)
- Office Equipment Operation (Scanners, Copiers)
- Time Management and Prioritization
- Customer Interaction and Communication
Timeline
Entertainer
Royal Caribbean International
09.2023 - 06.2024
Virtual Customer Service Representative
Disruption
09.2022 - 11.2023
Box Office Associate
Spiegelworld
08.2021 - 03.2022
Box Office Associate
Meow Wolf
01.2021 - 08.2023
Seasonal Pool Receptionist
MGM Resorts
04.2019 - 10.2019
Student Worker
University of Nevada, Las Vegas
09.2015 - 08.2018
Bachelor of Arts - Stage And Screen Acting
University of Nevada - Las Vegas
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