Rumal Koku Hannadige
Supply Chain Analyst / Coordinator
1009 Green Pine Blvd, APT D1, West Palm Beach,Florida
Summary
A professional who is poised to deliver the best utilizing team spirit, strong communication skills, attention, time management, analytic strategies, and result-oriented work approach towards achieving the company goals, while nourishing own knowledge and competencies, to become an innovative and dynamic managerial professional in near future.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Manager
7-Eleven
01.2024 - 01.2025
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Customer Sales Associate
7-Eleven
01.2023 - 01.2024
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Increased customer satisfaction by actively listening to their needs and providing tailored product recommendations.
- Applied company standards to merchandise placements and presentations.
- Provided optimal customer engagement, resulting in increased sales conversions.
- Contributed to the achievement of sales goals through proactive client engagement and persuasive selling techniques.
- Improved overall store appearance by creating visually appealing merchandise displays that attracted customer attention.
Analyst – Supply Chain Procurement
Accenture Lanka PVT(LTD)
01.2020 - 01.2023
- Worked as a Team Lead.
- Manage daily workload.
- Manage the team capacity for upcoming orders according to order forecasts.
- Share new ideas (new projects) with related parties & get action to implement that.
- Participate in the weekly team leads meeting & get the idea of future plans & take action to implement that.
- Responsible for maintaining and keeping a backup of all supplier records and files.
- Maintain the scorecard report of all team members.
- Handling all supplier inquiries from purchase order status up to receiving order quantities.
- Maintain Excel macros up to date.
Deputy Analyst – Supply Chain Procurement
Accenture Lanka PVT(LTD)
01.2017 - 01.2020
- Fabrication & thread match regarding the BOM.
- Thread Calculation.
- All trims system verification with Brandix Sourcing Documents.
- Verification of Vendor Purchase Order (VPO), Quantity & deliveries.
- Input Sheet Creating, validation & System Cost Sheet Recheck before raising the purchase order.
- On-time system complete for raising a purchase order.
- System Costing Check & Cost Sheet Approval.
- Follow up orders until the order is shipped.
- Sort out every error.
Education
High School Diploma -
Srilanka Institute of Advance Technological Education
Sri Lanka01.2018
Skills
- Communication Skills
- Team Spirit
- Attention to Detail
- Organization Skills
- Interpersonal Skills
- Time Management
- Problem Solving Ability
- Calmness Under Pressure
- Enterprise Resource Planning (ERP) Practice
- Fluent in English
- Analytical skills
- Supplier Relationship Management
- Multitasking
- Microsoft Office skills (MS Excel, Outlook, MS Word, MS PowerPoint)
- Continuous Learning
- Customer Service Skills
- Self-motivation
- High Accuracy level
- Independent Worker
- Negotiation skill
Certification
Completed certificate course in British way English Academy. (2017)
Accomplishments
- Won the Best performer award. (2020/2022)
- Won the Best team award. (2019/2022)
Charity Contribution
Acted as a project manager for a CSR project which involved the provision of water supply for a rural village
Timeline
Manager
7-Eleven
01.2024 - 01.2025
Customer Sales Associate
7-Eleven
01.2023 - 01.2024
Analyst – Supply Chain Procurement
Accenture Lanka PVT(LTD)
01.2020 - 01.2023
Deputy Analyst – Supply Chain Procurement
Accenture Lanka PVT(LTD)
01.2017 - 01.2020
High School Diploma -
Srilanka Institute of Advance Technological Education
Similar Profiles
Yingyi YangYingyi Yang
Franchisee and Store Manager at 7 Eleven Store, Brunswick St; 7 Eleven Store, Hamilton; 7 Eleven Store, 189 George StFranchisee and Store Manager at 7 Eleven Store, Brunswick St; 7 Eleven Store, Hamilton; 7 Eleven Store, 189 George St
Lynn ColemanLynn Coleman
Cashier/Stocker at 7-elevenCashier/Stocker at 7-eleven
Tia HeathTia Heath
Sales Associate at 7 Eleven StoreSales Associate at 7 Eleven Store
Arlene SandersArlene Sanders
Cashier Associate at 7 Eleven Gas StationCashier Associate at 7 Eleven Gas Station
Guergely MederosGuergely Mederos
Sales Associate at Red Bull DistributionSales Associate at Red Bull Distribution