Rumar Williams

Team Associate

Bojangles' Famous Chicken 'n Biscuits

07.2024 - Current

Provided customer service to clients, including resolving complaints and answering inquiries.
Assisted in the development of team strategies and goals.
Maintained inventory records and tracked deliveries.
Assessed customer feedback to improve services provided by the team.
Tracked project progress and created reports for management review.
Conducted weekly meetings with team members to discuss progress on tasks.
Developed training materials for new employees joining the team.
Analyzed data from surveys and studies to identify areas of improvement within the team's operations.
Created process flows and documentation outlining procedures used by the team.
Participated in brainstorming sessions to generate ideas for improving operational efficiency.
Performed quality assurance checks on products delivered by the team.
Advised customers on best practices when using products developed by the team.
Provided technical support to customers regarding use of products developed by the team.
Organized events such as workshops or conferences that promoted collaboration among stakeholders.
Developed positive customer relationships through friendly greeting and excellent service.
Worked hard to learn required tasks quickly to maximize performance.
Addressed customer needs, responding to specific requests.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Assisted newly hired team members by explaining company procedures and safety requirements.
Built and maintained working relationships with peers and upper management.
Looked for ways to go above and beyond job requirements.
Rotated through series of different stations based on team needs.
Trained new team members using approved training materials and information.
Upheld high standards of productivity and quality in operations.
Improved knowledge and productivity through continuous education and learning from senior team leaders.
Followed production orders and company standards to exceed quality scores on consistent basis.
Initiated inventory control measures to sustain stock levels.
Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
Processed and retrieved customer special orders.