Summary
Work History
Education
Skills
Affiliations
Languages
References
Timeline
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Rumaysah  Scott

Rumaysah Scott

Philadelphia,PA

Summary

Dynamic leader and problem-solver with a proven track record at Checkers Rally's, excelling in crisis management and fostering team unity. Recognized for enhancing customer service standards and improving operational efficiency. Skilled in money handling and active listening, adept at driving sales and motivating employees to achieve and surpass goals.

Work History

Crew Member Team Leader

Checkers Rally's
Philadelphia, PA
10.2024 - Current
  • Performed daily inspections of kitchen area to verify cleanliness standards were met.
  • Analyzed daily reports to determine areas for improvement in productivity or efficiency.
  • Loaded or unloaded building materials to distribute machinery or tools.
  • Ensured that all equipment was properly cleaned and maintained according to health regulations.
  • Developed and maintained policies and procedures for cash handling and banking operations.
  • Scanned items and checked pricing on cash register for accuracy.
  • Collected payments and provided accurate change.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Recognized by management for providing exceptional customer service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Identified needs of customers promptly and efficiently.- Conducted daily inspections of the kitchen area to ensure cleanliness standards were met.
    - Analyzed daily reports to identify areas for improvement in productivity and efficiency.
    - Loaded and unloaded building materials to facilitate the distribution of machinery or tools.
    - Ensured that all equipment was properly cleaned and maintained in accordance with health regulations.
    - Developed and maintained policies and procedures for cash handling and banking operations.
    - Scanned items and verified pricing on the cash register for accuracy.
    - Collected payments and provided accurate change to customers.
    - Performed routine maintenance and repairs on mechanical systems and industrial equipment.
    - Received recognition from management for delivering exceptional customer service.
    - Collaborated effectively with a diverse group of coworkers to achieve common goals, and address issues related to our products and services.
    - Approached customers and engaged them in conversation using effective interpersonal skills.
    - Identified and addressed customer needs promptly and efficiently. - Conducted daily inspections of the kitchen area to ensure cleanliness standards were met.
    - Analyzed daily reports to identify areas for improvement in productivity and efficiency.
    - Loaded and unloaded building materials to facilitate the distribution of machinery or tools.
    - Ensured that all equipment was properly cleaned and maintained in accordance with health regulations.
    - Developed and maintained policies and procedures for cash handling and banking operations.
    - Scanned items and verified pricing on the cash register for accuracy.
    - Collected payments and provided accurate change to customers.
    - Performed routine maintenance and repairs on mechanical systems and industrial equipment.
    - Received recognition from management for delivering exceptional customer service.
    - Collaborated effectively with a diverse group of coworkers to achieve common goals, and address issues related to our products and services.
    - Approached customers and engaged them in conversation using effective interpersonal skills.
    - Identified and addressed customer needs promptly and efficiently. - Conducted daily inspections of the kitchen area to ensure cleanliness standards were met.
    - Analyzed daily reports to identify areas for improvement in productivity and efficiency.
    - Loaded and unloaded building materials to facilitate the distribution of machinery or tools.
    - Ensured that all equipment was properly cleaned and maintained in accordance with health regulations.
    - Developed and maintained policies and procedures for cash handling and banking operations.
    - Scanned items and verified pricing on the cash register for accuracy.
    - Collected payments and provided accurate change to customers.
    - Performed routine maintenance and repairs on mechanical systems and industrial equipment.
    - Received recognition from management for delivering exceptional customer service.
    - Collaborated effectively with a diverse group of coworkers to achieve common goals, and address issues related to our products and services.
    - Approached customers and engaged them in conversation using effective interpersonal skills.
    - Identified and addressed customer needs promptly and efficiently. - Conducted daily inspections of the kitchen area to ensure cleanliness standards were met.
    - Analyzed daily reports to identify areas for improvement in productivity and efficiency.
    - Loaded and unloaded building materials to facilitate the distribution of machinery or tools.
    - Ensured that all equipment was properly cleaned and maintained in accordance with health regulations.
    - Developed and maintained policies and procedures for cash handling and banking operations.
    - Scanned items and verified pricing on the cash register for accuracy.
    - Collected payments and provided accurate change to customers.
    - Performed routine maintenance and repairs on mechanical systems and industrial equipment.
    - Received recognition from management for delivering exceptional customer service.
    - Collaborated effectively with a diverse group of coworkers to achieve common goals, and address issues related to our products and services.
    - Approached customers and engaged them in conversation using effective interpersonal skills.
    - Identified and addressed customer needs promptly and efficiently.

Education

High School Diploma -

Penn Foster Career School
Philadelphia, PA

Skills

  • Crisis management
  • Meeting facilitation
  • Employee motivation
  • Dress code enforcement
  • Workload balancing
  • Staff scheduling
  • Sales and marketing
  • Scheduling
  • Workplace safety
  • Staff development
  • Social skills training
  • Behavior modification
  • Emotional support
  • Data entry
  • Communication
  • Analytical
  • Leadership
  • Active listening
  • Cultural awareness
  • Relationship building
  • Public speaking
  • Money handling abilities
  • Money handling expertise

Affiliations

When I am not working or in school, I like to rest. I also like to do things around the house. It is very important to have a balance between work and school.

Languages

English
Professional
Arabic
Limited

References

References available upon request.

Timeline

Crew Member Team Leader

Checkers Rally's
10.2024 - Current

High School Diploma -

Penn Foster Career School
Rumaysah Scott