RUMBIDZAI JOYCE MTISI
Harare
Summary
Experienced sales and marketing professional skilled in driving successful campaigns and building strong client relationships. Collaborative and adaptable, consistently exceeding goals. Expertise in market analysis, digital marketing strategies, and effective client communications. Recognized for reliability and delivering impactful results.
Overview
3
3
years of professional experience
Work History
Sales and Marketing Assistant
Intel Solar and Metering Solutions
03.2024 - 08.2024
- Assisted call-in customers with questions and orders.
- Improved social media presence by creating engaging content that resonated with target audiences, driving follower growth and enhancing brand recognition.
- Coordinated trade shows and events to showcase products, resulting in increased customer engagement and potential business opportunities.
- Boosted sales revenue by developing and implementing targeted marketing strategies.
- Monitored customer reviews and responded promptly to negative feedback, demonstrating commitment to customer satisfaction and maintaining a positive brand image.
- Supported sales team by providing timely updates on inventory levels, ensuring adequate stock availability for meeting customer demands.
Sales Representative
Redlew Investments
07.2023 - 02.2024
- Converted over 75% of leads into contracts through effective selling and contract negotiation
- Analyzed sales performance, and implemented strategies to expand customer value reduce overheads, resulting in opening of three new sales territories and 40% growth in revenue
- Contributed to the development and implementation of the marketing strategy and annual sales forecasts, resulting in a 30% increase in market share
- Shared product knowledge with customers, resulting in a 20% increase in customer satisfaction and a 10% increase in cross-selling opportunities
- Monitored sales trends and competitor activity, resulting in a 15% increase in sales revenue
Administration Office Intern
Parirenyatwa Group of Hospitals
01.2022 - 10.2022
- Managed diverse administrative tasks including scheduling meetings, managing correspondence, handling files and records, managing office supplies, transportation logistics, and event support
- Provided support for property management, assisting with maintenance and operational tasks
- Maintained records on assets management and prepared reports as required
Education
B.Sc. Honors Degree - Public Administration and Management
Africa University
12.2023
Advanced Level Passes - Accounting, Business Studies, Economics
12.2018
Ordinary Level Passes - Mathematics, English Language
12.2016
Skills
- Customer Relationship Management
- Designing & executing promotional campaigns
- Effective negotiation
- Designing business development strategies
- Conducting product and market research
- Sales negotiations and sales closing
- Target audience identification
Corporatevalueproposition
- Ability to achieve results, generate sales, and improve the quality of service offered.
- Ability to maintain existing customer relationships and build new profitable relationships.
- Excellent marketing and business development skills.
- Adept at designing and deploying successful marketing campaigns from ideation to execution.
- Effective verbal and written communication skills are essential to build rapport with clients, convey marketing messages, and negotiate deals.
- Ability to influence and persuade potential customers to make purchasing decisions.
- Strong data analytic skills to measure and report on the performance of marketing campaigns.
- Adept at investigating and solving customer problems and handling all customer complaints.
Professionalcompetencies
- Customer Relationship Management
- Key account management
- Designing & executing promotional campaigns
- Designing business development strategies
- Conducting product and market research
- Creating online and offline content
- Sales negotiations and sales closing
- Event planning and execution
- Marketing finance analysis & reporting
- Brand development
Educationcertificationsmemberships
- 2023, B.Sc. Honors Degree in Public Administration and Management, Africa University
- 2018, 3 Advanced Level Passes in Accounting, Business Studies and Economics
- 2016, 5 Ordinary Level Passes including Mathematics and English Language
Personal Information
- Age: 23
- Gender: Female
- Driving License: Class 4
Timeline
Sales and Marketing Assistant
Intel Solar and Metering Solutions
03.2024 - 08.2024
Sales Representative
Redlew Investments
07.2023 - 02.2024
Administration Office Intern
Parirenyatwa Group of Hospitals
01.2022 - 10.2022
Advanced Level Passes - Accounting, Business Studies, Economics
Ordinary Level Passes - Mathematics, English Language
B.Sc. Honors Degree - Public Administration and Management
Africa University
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