Summary
Work History
Overview
Education
Skills
Certification
Timeline
Generic

RUMEL AHMED CHOWDHURY

The Bronx,NY

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at Export Import Bank of Bangladesh PLC. And Dutch-Bangla Bank Limited. Proven track record in enhancing customer service and streamlining operations. Adept at cash management and team collaboration, ensuring efficient processes and fostering positive relationships with clients and colleagues alike.

Work History

Assistant Officer

Export Import Bank of Bangladesh PLC
01.2022 - 06.2025
  • Assisted in implementation of fundraising campaigns and events to secure customer contributions.
  • Updated employee files with relevant information such as contact details or salary.
  • Entered data into the computer system accurately and efficiently.
  • Responded promptly to customer inquiries via telephone or email communications.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Junior Cash Officer

Dutch-Bangla Bank Limited
03.2021 - 01.2022
  • Processed cash transactions efficiently for customer deposits and withdrawals.
  • Maintained accurate records of daily cash flows and transactions.
  • Collaborated with team members to streamline cash handling procedures.
  • Monitored cash levels to prevent shortages or excesses in inventory.
  • Trained new staff on cash management protocols and customer service standards.
  • Compiled daily transaction reports for review by management.
  • Investigated suspicious activity or accounts that may be subject to fraud or money laundering.

Assistant Relationship Officer

E-Zone HRM Limited
02.2018 - 03.2021
  • Assisted in implementation of fundraising campaigns and events to secure customer contributions.
  • Updated employee files with relevant information such as contact details or salary.
  • Entered data into the computer system accurately and efficiently.
  • Responded promptly to customer inquiries via telephone or email communications.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Overview

7
7
years of professional experience
1
1
Certification

Education

MBA - Accounting And Information Systems

Metropolitan University
05.2015

BBA - Accounting And Information Systems

Metropolitan University
08.2013

High School Diploma - Business Studies

Madan Mohan College
09.2008

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Calm under pressure

Certification

  • Successfully completed the training course on Computer Operation trade of Six months duration from December 2015 to May 2016.
  • Participated in the Metropolitan University Research Conference 2012.
  • Attended a three-day workshop on Leadership Development. Conducted by the Leadership Development Forum of Metropolitan University from July 12 to July 14, 2009.

Timeline

Assistant Officer

Export Import Bank of Bangladesh PLC
01.2022 - 06.2025

Junior Cash Officer

Dutch-Bangla Bank Limited
03.2021 - 01.2022

Assistant Relationship Officer

E-Zone HRM Limited
02.2018 - 03.2021

MBA - Accounting And Information Systems

Metropolitan University

BBA - Accounting And Information Systems

Metropolitan University

High School Diploma - Business Studies

Madan Mohan College

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RUMEL AHMED CHOWDHURY