Rumon Anderson
Tampa
Overview
7
7
years of professional experience
Work History
Furniture Mover
Ashley Furniture Warehouse
05.2021 - 11.2022
- Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
- Followed verbal and written instructions to properly move and ship products.
- Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
- Maintained a high level of physical fitness, enabling the efficient completion of strenuous tasks such as lifting heavy items or navigating challenging spaces during moves.
Social Media Specialists
COGNIZANT TECHNOLOGY SOLUTIONS
02.2017 - 11.2019
- Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
- Managed social media accounts, ensuring timely responses to comments, messages, and reviews for enhanced customer service.
- Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.
- Enhanced customer engagement with the creation of relevant and shareable content across various platforms.
Customer Service Representative
Sprint
07.2015 - 04.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
GED -
East Bay High
Riverview, FL05-2016
Skills
- Quick learner
- Heavy lifting
- Time management
- Physical fitness
Timeline
Furniture Mover
Ashley Furniture Warehouse
05.2021 - 11.2022
Social Media Specialists
COGNIZANT TECHNOLOGY SOLUTIONS
02.2017 - 11.2019
Customer Service Representative
Sprint
07.2015 - 04.2016
GED -
East Bay High
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