Summary
Work History
Education
Accomplishments
Languages
Additional Information
Skills
Timeline
Generic

Run Jama

SeaTac,WA

Summary

Dedicated and compassionate health officer. Skilled in conducting medical examinations, treating patients, and assisting doctors in medical procedures. Excellent organizational and time management skills, with the ability to work efficiently under pressure.

Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable, and dedicated to a team-driven environment and known for excellent customer relations and welcoming attitude.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Work History

Cabin Leader

EMRC
SeaTac, WA
11.2024 - Current
  • Demonstrated strong attention to detail and adherence to safety protocols while cleaning and servicing aircraft interiors, ensuring a comfortable and hygienic environment for passengers.
  • Proficiently handled the inspection, installation, and removal of passenger service cabin furnishings, contributing to the efficient turnaround of flights.
  • Collaborated effectively with ramp agents, assisting them in various tasks after completing cabin cleaning, fostering a cooperative and productive work environment.
  • Maintained a high level of accuracy and efficiency in the fulfillment process, ensuring that customer orders were picked, packed, and shipped correctly and promptly.
  • Showed adaptability and flexibility by contributing to loading boxes into trucks for shipment, enabling on-time delivery to customers.
  • Supported special events onboard by preparing cabins for VIP guests or themed activities as needed.
  • Demonstrated excellent communication skills when liaising with various departments to fulfill guest requests efficiently.
  • Collaborated with other cabin leaders to streamline processes and improve overall guest experience.

Customer Service Representative

Swissport
SeaTac, Washington
06.2024 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.

Intern

East Africa Community Services
SeaTac, WA
06.2024 - 08.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Participated in planning and execution of community outreach programs, strengthening community relations.

Warehouse Worker

Amazon
Kent, Washington
01.2022 - 11.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Health Officer

St. Michael Hospital
01.2021 - 10.2021
  • Conducted medical examinations and treated patients.
  • Assisted doctors in medical procedures.
  • Diagnosed and treated a wide range of medical conditions.
  • Demonstrated understanding of medical terminologies and procedures.
  • Utilized excellent organizational and time management skills to work efficiently under pressure.
  • Collaborated effectively with colleagues from diverse backgrounds.

Education

High School Diploma -

Jigjiga Senior Secondary School
Jijiga, Ethiopia

Bachelor of Science - Public Health

Africa Medical Collage
Addisababa, Ethiopia
09.2018 - 09.2021

Diploma of Computer Skill -

Horn of Africa Collage
Addisababa
01.2020 - 12.2020

Diploma in Math Course -

Hotic Institute
Addis
06.2019 - 02.2020

Certificate in Leadership And Management Course -

Horn of Africa Collage
Addisababa, Ethiopia
06.2020 - 02.2021

Associate of Applied Science - Bussiness Technology Mangement

Highline College
DesMoines, WA
01.2023 - 08.2024

Accomplishments

  • Assisted customers with storing luggage in overhead compartments, boosting stowing space by 100% efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Manages external and internal requirements of the firm.
  • Advise on appropriate purchase options with the senior management.
  • Working within a team and on customer sites as required.
  • Developing and maintaining the structures necessary for customer satisfaction.
  • Interpreting and communicating technical data to non-technical colleagues and clients.
  • Building strong relationships between the customers and the firm.

Languages

Arabic
Limited Working
English
Full Professional
Amharic
Professional Working
somali
Native or Bilingual

Additional Information

REFERENCES

1- Hawa Hassan

Supervisor

ERMC Company

19540 International Blvd SeaTac, WA, 98188

206-450-3235

2- Mohamed Ugas

Programs Director

East Africa Community Services

7050 32nd Avenue South Seattle, WA 98118

206-355-6924

Skills

Customer Service

Problem-solving abilities

Critical Thinking

Data Entry

Microsoft Excel

Microsoft Outlook

Scheduling

Appointment Scheduling

Documentation

Administrative Support

Microsoft PowerPoint

Customer Relationship Management (CRM)

Technical Support

Coordination

Order Fulfillment

Spreadsheets

Medical terminology knowledge

Timeline

Cabin Leader

EMRC
11.2024 - Current

Customer Service Representative

Swissport
06.2024 - Current

Intern

East Africa Community Services
06.2024 - 08.2024

Associate of Applied Science - Bussiness Technology Mangement

Highline College
01.2023 - 08.2024

Warehouse Worker

Amazon
01.2022 - 11.2022

Health Officer

St. Michael Hospital
01.2021 - 10.2021

Certificate in Leadership And Management Course -

Horn of Africa Collage
06.2020 - 02.2021

Diploma of Computer Skill -

Horn of Africa Collage
01.2020 - 12.2020

Diploma in Math Course -

Hotic Institute
06.2019 - 02.2020

Bachelor of Science - Public Health

Africa Medical Collage
09.2018 - 09.2021

High School Diploma -

Jigjiga Senior Secondary School
Run Jama