Summary

Overview

Work History

Education

Skills

Websites

Honors And Awards

Timeline

Runa Patowary

Severn,MD

Summary

Senior Quality Assurance Tester with over 13 years of experience leading strategic testing initiatives in Agile environments. Successfully guided test planning and defect resolution, ensuring compliance with quality standards while reducing bug rates by 25% across the product life cycle.

Overview

years of professional experience

Work History

Quality Engineer- Affordable Care Act

United Health Group

Telecommute, Maryland

10.2017 - 05.2025

Served as the lead-prime State tester, taking accountability for all state testing-related communications, reports, and coordinating on boarding for go-live dates and production deadlines.
Hands-on experience testing Healthcare EDI transactions such as 837 (Claims), 834 (Enrollment), 270/271 (Eligibility), 276/277 (Claim Status), and 999/TA1 (Acknowledgments).
Utilized ReadyAPI to do extensive web based applications testing the various Marketplace HUB synchronous services (SOAP/REST services) for testing the test harness to mock various TDS (Trusted Data source) like Experian, DHS and Social Security responses.
Coordinated with CMS and State Agencies to support eligibility and enrollment data testing, ensuring compliance and accuracy in implementations.
Performed End to End testing of the UI interface after creating the application IDs to test the enrollment based on various Income and family sizes and calculated subsidies based on federal poverty level as per the state.
Performed end-to-end testing of the entire application, identifying edge case test cases, regression test cases and critical defects in lower environments while tracking resolutions in ALM, and JIRA.
Wrote, updated, and executed test cases and scripts after reviewing business requirements and technical specifications.
Engaged internal partners in UAT sessions, assisting users with application flows and preparing UAT documentation to enhance user experience.
Analyzed system requirements and developed a test plan based on SDLC, providing strategic direction across global environments (QA, staging, and production) and ensuring quality standards throughout the product life cycle.
Created detailed bug reports and test execution summaries to provide insights into quality metrics and assess project health.
Led requirement grooming and sprint planning sessions, developed test metrics reports, and coordinated walk-through calls to ensure quality was a core focus early in the product life cycle.
Assessed testing processes and implemented Agile testing strategies, identifying opportunities for automation and continuous improvement.
Developed and executed test scripts related to X12 EDI Transmission and validated the use of communication protocols such as AS2, FTP, or VAN to ensure reliable data exchange.
Utilized SQL queries to test the database after the EDI claim files were loaded successfully.

Quality Assurance Tester - Federal Data Services Hub (DHS) for QSSI

QSSI

Columbia, MD

08.2013 - 10.2017

Developed test scenarios, test cases, and test data for functional, integration, and end-to-end testing, aligning with strategic quality objectives and global delivery standards.
Performed API testing using ReadyAPI for all the Hub synchronous service and maintain a test harness in GitHub.
Created SOAP and REST projects using WSDL in SOAPUI and implemented data-driven testing using Excel as a data source.
Experienced in comprehensive testing phases including end to end, regression, smoke and sanity testing on Java web applications.
Partnered with Product Owners to analyze new requirements, establish a test plan, and ensure quality standards were addressed early in the product lifecycle.
Collaborated with independent testing and UAT teams for ESDCU to troubleshoot and resolve testing issues, enhancing overall test accuracy.
Coordinated testing efforts with the team to ensure compliance with client regulations and adherence to quality standards.
Utilized knowledge of SOA architecture and worked with web-services (WSDL/SOAP) to inform test strategies.
Utilized ML query console to interrogate request/response data and augment the test execution process.
Supported initiatives to establish automation strategies, enhancing overall testing efficiency. and evaluating testing tools.
Participated in Sprint Planning, daily scrum, and Sprint retrospective meetings to maintain a continuous quality improvement cycle.
Facilitated Scrum events, managing activities and removing impediments to maintain high-quality testing outcomes.
Collaborated with project managers to track project progress and address critical issues.
Performing thorough analysis and investigation of complex functionalities to ensure robust quality assurance.

Quality Assurance Analyst (Training - Intern)

iVision Solutions

Sterling, VA

01.2013 - 07.2013

Participated in performance readiness meetings with BAs and Developers, producing business and gap analysis document that informed exploratory testing process.
Performed root cause analysis on software defects per month leading to a 25% reduction in repeating issues.
Developed a comprehensive QA reporting system increasing defect detection.
Developed comprehensive requirements traceability matrices (RTM) and production readiness checklists to support implementation activities.
Validated EDI segments, loops, and elements using mapping specifications and schema definitions.
Hands-on experience testing Healthcare EDI transactions such as 837 (Claims), 835 (Remittance), 270/271 (Eligibility), 276/277 (Claim Status), and 999/TA1 (Acknowledgments).
Reported and tracked EDI transaction errors, ensuring resolution in coordination with development and integration teams.
Collaborated with stakeholders to align project deliverables with quality expectations, ensuring successful implementation.
Coordinated with development teams to resolve defects identified during testing.

Intern - Project

Murphy Oil

Ruston, LA

05.2012 - 08.2012

Managed project to optimize production line operations and worker scheduling.
It was a robust web service-based assignment management system for assigning the District Managers with current and future assignments.
Gathered client requirements and collected data to inform project decisions.
Acquired understanding of project management principles about core project management processes and how they apply to business activities.