Rune Fleckenstein
Colorado Springs,CO
Summary
Friendly Sales Agent with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Agent
United Health Care
07.2020 - Current
- Developed strong relationships with clients through excellent customer service.
- Assisted call-in customers with questions and plans.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Owner
New Hope Beginnings
08.2014 - 12.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Education
High School Diploma -
Manitou Springs High School
Manitou Springs, CONo Degree - Computer Science
Pikes Peak Community College
Colorado Springs, COSkills
- Client Relations
- Customer Assistance
- Sales Training
- Adaptability to Change
- Building rapport
- Performance Tracking
- Industry Expertise
- Account development
- Customer Relations
- CRM Software Usage
- Resilience Under Pressure
Accomplishments
- Ranked top 3 in the Colorado Springs area for past 2 years
Certification
- Licensed Medicare Insurance agent past 4 years
Timeline
Sales Agent
United Health Care
07.2020 - Current
Owner
New Hope Beginnings
08.2014 - 12.2020
High School Diploma -
Manitou Springs High School
No Degree - Computer Science
Pikes Peak Community College
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