Runel Haque
Buffalo,NY
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Domino's Pizza
09.2021 - 12.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
Merchandise Associate
Macys Department Store
06.2021 - 09.2021
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Greeted, serviced and thanked all customers.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Created attractive displays to promote items.
- Updated pricing and signage to complete product displays and educate customers.
- Updated signage and price tags to reflect current sales.
- Used pallet jacks to move and position merchandise.
Pharmacy Delivery Driver
City Rx
05.2019 - 06.2021
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Delivered packages to customer doorsteps and business offices.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Verified accuracy of all deliveries against order forms.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Completed on-time deliveries by choosing best and most efficient routes.
Cashier Team Lead
7 Eleven Store
01.2017 - 04.2019
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Received and processed customer payments.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Trained team members on cash register operation and cash handling.
- Operated POS cash register and equipment to collect payments.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
High School Diploma -
Passaic County Community College
Paterson, NJ07.2007
Skills
- Cargo Records
- Materials Transport
- Licensing Requirements
- Excellent Sense of Direction
- Local Delivery
- Dispatch Collaboration
- Strong Working Relationships
- Ability to Lift 50 Pounds
- Trip Planning
- Refund Processing
- Route Management
- Map Reading Skills
- Dependability and Honesty
- Vehicle Cleaning and Maintenance
- Experienced Manual Transmission Driver
- Order Adjustments
- Sales Quota Achievement
- Loading and Unloading
- Store Organization
- Stockroom Rotation
- Blending Techniques
- Complex Transactions
- POS Software
- Product Placement
- Driving and Transportation
- Computer Terminal Operations
- Hand Scanners
- Remote Video Conferencing
- Cost Efficiency
- Light Housekeeping
- Rewards Programs
- Enforcing Laws
- Consumer Trends
- Security Standards
- Return and Exchange Processing
- Inventory Audits
- Transaction Management
- Theft Prevention Training
- Special Assignments
- Inventory Accuracy
- Account Invoicing
- Meeting Quotas
- Collaborative Relationships
- Food and Beverage Experience
- Sandwich Artistry
- Fitting Room Oversight
- Feedback Acceptance
- Belt Conveyors
- Station Preparation
- Shift End Procedures
- Table Setting
- Proper Staffing
- Employee Scheduling
- Market Trend Analysis
- Hospitality and Accommodation
- Corrective Actions
- Rotation Procedures
Languages
Bengali
Native or Bilingual
Timeline
Delivery Driver
Domino's Pizza
09.2021 - 12.2021
Merchandise Associate
Macys Department Store
06.2021 - 09.2021
Pharmacy Delivery Driver
City Rx
05.2019 - 06.2021
Cashier Team Lead
7 Eleven Store
01.2017 - 04.2019
High School Diploma -
Passaic County Community College