Summary
Work History
Education
Skills
Languages
Timeline
Volunteer

Runlang Jennifer Zhang

Jersey City,United States

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.

Work History

Volunteer

Shenzhen University
Shenzhen,Guang Dong Province,China
06.2019 - 07.2019
  • Answered phones, called prospects and handled initial email contacts for applicants to the American Honors program.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Identified and addressed concerns of incoming students and parents.

Intern

CITIC Limited Xi’an Branch
Xi'an
01.2019 - 02.2019
  • Identified clients’ demands, directed clients to use self-service channels, fill in related forms, queue up for service at proper counters
  • Promoted financial products to clients with deposit demand, guided target clients to Financing Manager for further counseling, supported to achieve sales performance of ~US$ 300,000
  • Sorted and organized files, spreadsheets, and reports.
  • Supported with creating project marketing materials to promote services.
  • Devised and implemented processes and procedures to streamline operations.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Education

Bachelor of Arts - Economics

New York University
New York, NY
12.2024

Associate of Arts - Business

Community College of Philadelphia
Philadelphia, PA
05.2021

Shenzhen University
Shenzhen, Guangdong, China
06.2019

Skills

  • Economics and Accounting
  • Microsoft Office
  • Economic Analysis
  • Remote Conferencing
  • Customer Relations and Communications
  • Economic Trends
  • Mathematical Formula Application
  • Creative Idea Development
  • Social Media Platforms
  • Writing and Editing Scripts
  • Video Editing

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Volunteer

Shenzhen University
06.2019 - 07.2019

Intern

CITIC Limited Xi’an Branch
01.2019 - 02.2019

Bachelor of Arts - Economics

New York University

Associate of Arts - Business

Community College of Philadelphia

Shenzhen University

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Runlang Jennifer Zhang