Summary
Overview
Work History
Education
Skills
Certification
Languages
volunteer- valley hindu temple
Timeline
Generic

Rupal Wahi

Porter Ranch,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Notary Public

Rups mobile notary
Van Nuys
01.2021 - Current
  • Verified signatures on legal documents, ensuring compliance with state laws and regulations.
  • Administered oaths and affirmations, maintaining impartiality and confidentiality.
  • Prepared and maintained accurate records of notarizations and transactions.
  • Educated clients on the notarization process and answered related inquiries.
  • Collaborated with clients and businesses to complete various types of notarizations, including real estate documents, affidavits, and power of attorney forms.
  • Provided mobile notary services, traveling to hospitals, nursing homes, and offices to assist clients with notarizations.
  • Demonstrated strong attention to detail and adherence to ethical standards.

MANAGER OF BUSINESS DEVELOPMENT AND SALES

bsrv inc.
Van Nuys
10.2019 - 08.2023
  • Increased monthly sales by 20% through effective inventory management and targeted promotions
  • Boosted customer satisfaction scores by 15% through the implementation of a new training program for staff members
  • Reduced order processing time by 30% by optimizing staffing levels and improving operational procedures
  • Processed payroll, conducted new employee orientations and maintained HRIS and personnel files
  • Maintained current knowledge of payroll processing systems and changes in payroll laws
  • Helped employees with W-2 and W-4 tax questions.

Store Manager

gpb inc.
Van Nuys
01.2015 - 12.2019
  • Drive training initiatives to enhance product knowledge and sales techniques for team members, [resulting in a 10% increase in monthly sales]
  • Lead a team of six cashiers, defined workflows, evaluated performance, and provided mentorship to facilitate professional growth
  • Coordinated with the assistant store manager to oversee all aspects of store operations, including inventory management, sales forecasting, staff scheduling, and customer service related issues
  • Served as shift lead to provide operational support to the assistant store manager and store manager, which included prioritizing tasks for team members and ensuring compliance with company policies and procedures
  • Interfaced with customers on a daily basis to ensure a high-quality experience and identify resolutions to order issues
  • Supported the assistant store manager throughout the hiring process, including screening applicants, conducting interviews, and coordinating onboarding activities
  • Grew store sales by sourcing innovative new products
  • Delivered quality customer service, resolving problems politely and promptly
  • Control costs by negotiating with suppliers
  • Expanded product lines, growing revenue and profit by 10%+ each year.

Area Manager

vlead infotech
Chandigarh, India
03.2013 - 03.2015
  • Responsible for managing the team
  • Follow ups with team members for bringing in the new deals for the website
  • Taking care of alliances with the clients by market visiting and tie ups for maintaining good relationship
  • Business presentations to prospect clients Ideating new innovative business development concepts and ensuring strategic pitching and smooth program execution for the same.

Interviewer

Davis Research
Calabasas
07.2011 - 12.2011
  • Make phone calls to chief executives of the companies all over the world to get their opinions on a specified topic
  • Researching potential clientage and studying foreign market and building telephonic relationships with gatekeepers and secretaries
  • Sending emails, follow-ups, making appointments, follow-ups after appointments, and then, reviewing and concluding their interview
  • Transcribing the interview in coordination with data analyzers department to work with report writers
  • Contact the chamber of commerce and trade councils of foreign countries to find the potential collaborators and research specific topic for particular industries.

Education

Bachelor of Science - Marketing

California State University - Los Angeles
Los Angeles, CA
06-2011

Skills

Document evaluations

Document Review

Estate Planning

Documentation skills

Power of attorney

Business Operations

Recruiting

Customer Service

AWS

Agile

SQL

Turnaround Management

Strategic Planning

Contract Administration

Human Resources

Executive Leadership

Campaign Strategy

Relationship and Team Building

SEO Optimization

Effective Communication

Sales and Marketing

Team Collaboration

Cost Reduction

Business Administration

Client Relationship Management

Program Oversight

Management Team Leadership

Certification

  • Google Project Management by Cousera
  • Business Analytics by Pragra

Languages

Hindi
Professional
Punjabi
Professional

volunteer- valley hindu temple

Leadership
Event planning
Community outreach
Building teams for donations and fundraising
Cooking food for public events
Organizing and planning religious events

Timeline

Notary Public

Rups mobile notary
01.2021 - Current

MANAGER OF BUSINESS DEVELOPMENT AND SALES

bsrv inc.
10.2019 - 08.2023

Store Manager

gpb inc.
01.2015 - 12.2019

Area Manager

vlead infotech
03.2013 - 03.2015

Interviewer

Davis Research
07.2011 - 12.2011

Bachelor of Science - Marketing

California State University - Los Angeles

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Rupal Wahi