Re-develop program to meet agency/contractual standards
Remained available for on-call emergency weekend staffing phone, responding to injuries, mental emergencies and supply deficiencies at moment's notice.
Scheduled, coordinated and attended routine and specialty medical appointments, documenting and communicating changes and concerns to support comprehensive resident care.
Managed household prescription and OTC medication administration, reporting any noticeable tracked behavioral changes to RN and APN.
Fluent in department policies and procedures.
Knowledge of DOL Manual of Standards and Joint Commission.
Proficient in specified areas of department training.
Ability to manage by objectives and utilize milestone format.
Possesses theoretical model for crisis management.
Work with interdisciplinary treatment team members to develop individual treatment plans which guide Childcare Counselor's interactions with each of 5 residents assigned to cottage.
Fulfilling some Child Care counselor duties and delegating others.
Remained available for on-call emergency weekend staffing phone, responding to injuries, mental emergencies and supply deficiencies at moment's notice.
Scheduled, coordinated and attended routine and specialty medical appointments, documenting and communicating changes and concerns to support comprehensive resident care.
Managed household prescription and OTC medication administration, reporting any noticeable tracked behavioral changes to RN and APN.
Fluent in department policies and procedures.
Knowledge of DOL Manual of Standards and Joint Commission.
Proficient in specified areas of department training.
Ability to manage by objectives and utilize milestone format.
Possesses theoretical model for crisis management.
Work with interdisciplinary treatment team members to develop individual treatment plans which guide Childcare Counselor's interactions with each 8 residents assigned to cottage.
Fulfilling some Child Care counselor duties and delegating others
Customer Service Advisor
Pep Boys Auto Parts Store
Roselle, NJ
10.2014 - 12.2019
Responsible for improving commercial sale productivity by meeting weekly-monthly CAP servicer goals
Gather, stack, load and unloading new and used parts
Responded to customer needs through competent customer service and prompt problem-solving.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Described product highlights and benefits to help guide purchasing decisions.