Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rupinder Kaur

Streetsboro,OH

Summary

Driven Sales Associate with proven expertise in customer service and sales, honed at Carters Oshkosh and Banana Republic. Excelled in building customer relationships, enhancing store visual appeal, and managing financial transactions with accuracy. Demonstrated adaptability, teamwork, and leadership, significantly contributing to positive customer experiences and repeat business. Skilled in merchandise display and product knowledge, ensuring high satisfaction and loyalty.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Carters Oshkosh
10.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Sales Associate

Banana Republic
05.2019 - 08.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Dental Assistant

Maplewoods Career Center
Ravenna, OH
07.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Flexible Schedule
  • Store Opening and Closing
  • Sales expertise
  • Product Sales
  • Guest Relations
  • Policy and Procedure Adherence
  • Merchandise Display
  • Product Recommendations
  • Display Setup
  • Friendly and Helpful
  • Honest and Dependable
  • Adaptable and Flexible
  • Team Leadership
  • Product Knowledge

Certification

Dental assistant

Dental radiology

CPR

Timeline

Sales Associate

Carters Oshkosh
10.2022 - Current

Sales Associate

Banana Republic
05.2019 - 08.2020

Dental Assistant

Maplewoods Career Center

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Rupinder Kaur