Highly analytical and data-driven Business Development and Marketing & Communications Executive with 22 years of experience in the Professional Services industry. Demonstrated success in leading B2B marketing and lead-gen campaigns, with hands-on expertise in selling and delivering offshore and onshore professional services across finance & accounting, operations, and contact center domains. Proven track record of delivering approximately 40% annual growth with Fortune 100 clients, achieving perfect 100% Net Promoter Scores (NPS).
- Lead all outward and inward-facing marketing, communications, and research initiatives for the largest Business Unit at EXL ($370M in Revenue).
- Direct global research efforts for Property & Casualty to anticipate client needs and align product & service portfolios with evolving market demands.
- Successfully revamped marketing campaigns, resulting in an 83% conversion rate in large deals.
- Led over 30 high-profile successful lead-gen campaigns, increasing relevant content creation and research output by 500%.
- Converted 50+ new deals as solution lead and revamped the website by creating buyer persona-based funnels.
- Led Analysts RFI responses with 100% leader placements.
Professional Services BD (Finance & Accounting, Operations, Analytics, Consulting)
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