Highly motivated person with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
As a Business Analyst for a next-gen Quote to Cash application used by Global TV Distribution Sales to manage upstream sales processes and drive business revenue using Salesforce Sales Cloud, I am responsible for defining business requirements by engaging key stakeholders (CFO and his team) and being a product SME for the delivery team. Led UAT to ensure that the
business value is delivered.
• Documented well defined business requirements based on business value & criticality,
converted them into functional requirements and developed solution options
• Managed stakeholder expectations and project scope throughout the delivery process
• Translated business requirements into clear and concise user stories in JIRA
• Worked closely with the development team to ensure successful implementation of product
requirements
• Provided clear guidance and direction to the scrum teams during sprints & ensured alignment
with the product vision
• Led internal training sessions, and demos to stakeholders (CFO and his team)
• Responsible for status reports on key accomplishments, risks and issues to the leadership team
and track them to resolutions for smooth product rollouts
• Worked with the Salesforce Administrator to set up UAT environment mimicking real-life scenarios
Google Project Management (Cousera)
Culinary Arts and Food Innovation,Health and Sports Education,Music, Swimming,Traveling
Google Project Management (Cousera)