Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ruqayah Coburn

Santa Fe,NM

Summary

Goal-oriented teaching assistant, caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker eager to secure an assistan position.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Order Fulfillment Specialist

Ensar Oud
05.2018 - 04.2022
  • Worked independently fulfilling online customer orders.
  • Prepared orders by processing requests, poured oils, cut woods, filled perfumes, packed boxes, and prepared shipments.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Received returns of damaged and incorrect orders to process replacements.
  • Verified product quantity and quality to determine accuracy of orders and reduce errors.
  • Monitored inventory levels to purchase adequate supply and consistent stock of products.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Pre-assembled containers to be easily selected by packing associates.
  • Supervised and trained new staff in performing census.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.

English & Mathematics Teacher

Futuwwa Kutab Institute
09.2016 - 05.2018
  • Encouraged critical thinking and problem-solving to help students develop mathematical reasoning.
  • Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.
  • Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
  • Provided meaningful math instruction to improve math skills of children.
  • Maintained lesson flexibility to adapt to student progress and information retention.

Call Center Representative

Anthem Blue Cross Blue Sheild
06.2015 - 08.2016
  • Customer service representative at call center.
  • Responded to customer calls and emails to answer questions about products and services.
  • Placed outbound customer service calls to enroll customers in the maternity program.
  • Achieved high satisfaction rating.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
  • Educated customers on company systems, form completion, and access to services.

Letter Carrier Assistant

United States Postal Service
07.2013 - 06.2015
  • Operated vehicles and equipment to transport packages and mail pieces.
  • Planned and cased mail in sequence of delivery for designated route.
  • Provided prompt mail delivery to businesses and residences on specified route.
  • Sorted and cased 2000+ pieces of mail each day with high accuracy.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.

Breastfeeding Educator for Women, Infants and Children (WIC)

Fairfax County Health Department
02.2010 - 03.2013
  • I taught classes in both English and Spanish
  • Developed and implemented instructional breastfeeding class series outline for all Fairfax County peer counselors
  • Performed one on one counseling on the phone and in person
  • Collaborated with graphic designers to create a national breastfeeding poster for WIC offices
  • Lead peer counselor in a national study to determine efficacy rates of peer counseling on breastfeeding outcomes
  • Extensive data entry and adherence to federal guidelines
  • Over 1000 hours of clinical experience.

Daisy Girl Scout Troop Leader

01.2011 - 01.2012
  • Curriculum planning and implementation for a girl scout troop ranging in age from 4-7.

Education

High School Diploma -

Pimmet Hills High School
Falls Church, VA
05.2000

Skills

  • Ensuring Safety and Injury Prevention
  • One on one instruction experience
  • Easy to direct
  • Strong verbal and written communication skills
  • Active listening skills
  • Developing Curriculum
  • Collaborative and Team-Oriented
  • Experience with Diverse Student Populations
  • Positive Learning Environment

Certification

Registered Behavior Technician

Timeline

Order Fulfillment Specialist

Ensar Oud
05.2018 - 04.2022

English & Mathematics Teacher

Futuwwa Kutab Institute
09.2016 - 05.2018

Call Center Representative

Anthem Blue Cross Blue Sheild
06.2015 - 08.2016

Letter Carrier Assistant

United States Postal Service
07.2013 - 06.2015

Daisy Girl Scout Troop Leader

01.2011 - 01.2012

Breastfeeding Educator for Women, Infants and Children (WIC)

Fairfax County Health Department
02.2010 - 03.2013

High School Diploma -

Pimmet Hills High School

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Ruqayah Coburn