Rusbersonn Jacquet
Orlando,FL
Summary
Construction Engineering student with expertise in business operations, project coordination, and client management. Founded and operated a general home services business, overseeing scheduling, budgeting, and customer service while developing marketing strategies that increased customer engagement. Committed to gaining hands-on experience in construction engineering and project management through active participation in UCF professional organizations.
Overview
5
5
years of professional experience
Work History
Founder & Owner
General Home Services
Orlando, FL
06.2024 - Current
- Founded and managed a small home services business, overseeing daily operations, scheduling, customer service, and financial responsibilities.
- Developed marketing strategies that expanded customer reach and enhanced repeat business.
- Managed pricing, budgeting, and expense tracking to maintain profitability.
- Make decisions involving scheduling, inventory, pricing, customer service, and business growth.
- Coordinated client requests and project schedules, organizing work to ensure timely completion.
- Communicate directly with clients to understand project needs, provide updates, and maintain strong relationships.
Crew Member
Chipotle
Orlando, FL
08.2023 - 12.2025
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Enhanced communication and teamwork skills to improve overall service quality.
- Delivered exceptional customer service to create a welcoming environment for guests.
Sales Associate
Rooms To Go
Orlando, FL
06.2021 - 07.2023
- Coordinated customer pickup processes, ensuring accuracy and timely service to enhance customer satisfaction.
- Managed high-volume tasks with attention to detail and effective communication, optimizing workflow in a fast-paced environment.
- Cultivated relationships with peers and upper management to foster collaboration and support team objectives.
Education
Construction Engineering
University of Central Florida (UCF)
Orlando, FLBusiness Administration
Bethune-Cookman University
Daytona Beach, FLSkills
- Construction Project Coordination
- Budgeting & Expense Tracking
- Scheduling & Organization
- Marketing Strategy
- Customer & Client Relations
- Professional Communication
- Time Management
- Leadership & Teamwork
- Problem Solving
- Strategic Planning
- Office Suite
- English & Haitian Creole
Affiliations
- Knights Association of Project Management (KAPM), UCF | Member | 2026-Present
- Participate in project-management workshops, guest speaker events, networking opportunities, and professional-development activities.
- Develop leadership, communication, teamwork, organization, and project-coordination skills relevant to construction engineering.
- Gain exposure to project-management practices and industry professionals through UCF events and programming.
- National Society of Black Engineers (NSBE), UCF | Member | 2026-Present
- Participate in engineering-focused professional development, networking, and career-building activities.
- Engage with engineering students and professionals to strengthen teamwork, leadership, communication, and career readiness.
LEADERSHIP & PROJECT EXPERIENCE
- Coordinated team responsibilities on time-sensitive projects, organized workflows, and helped ensure deadlines were met.
- Trained and supported new team members by communicating expectations, responsibilities, and team processes.
- Took on additional responsibilities when needed to keep projects on schedule through effective coordination and communication.
- Worked with a team to analyze organizational challenges at Starbucks and develop recommendations for management and employee development.
Timeline
Founder & Owner
General Home Services
06.2024 - Current
Crew Member
Chipotle
08.2023 - 12.2025
Sales Associate
Rooms To Go
06.2021 - 07.2023
Construction Engineering
University of Central Florida (UCF)
Business Administration
Bethune-Cookman University