RUSHEA MAYO

Professional in procurement, equipped to drive impactful results. Proven track record in managing purchasing processes, supplier relationships, and inventory control. Strong focus on team collaboration, reliability, and adaptability to changing needs. Skilled in negotiation, vendor management, and cost-saving strategies. Highly valued for precision, consistency, and effective communication.

• Medical Secretary, McKinney Medical Center, 11/20/20, Present, Waycross, GA, Complete sign-in of patients documenting arrival time, update patient demographics and insurance, and print encounter and tracking chart., Gather data for patient registration, print registration form, obtain consent for treatment, copy insurance and identification cards, and file all documentation in medical record., Maintain confidential information and follow HIPAA guidelines to maintain patient trust., Maintain office supplies inventory by checking stock, anticipating department needs and placing and expediting orders., Screen and distribute mail correspondence to appropriate personnel., Answer telephone calls to offer office information, answer questions and direct calls to staff., Schedule patient appointments in respective doctors' calendars and follow up with reminder phone calls., Carry out front office duties utilizing data entry skills in framework of medical database., Oversee and proofread patient accounts in advance for six medical facilities to ensure billing and demographics are current and correct.
• Student Administrative Assistant, Georgia Southern University, 10/20/14, 12/20/15, Statesboro, GA, Served as the initial point of contact and screening for visitor access to the Records Office., Maintained excellent working relations with the public, students, and internal contacts., Verified and reviewed materials, applications, records, files, and reports for completeness and conformance with established regulations and procedures., Maintained, sorted, and filed personal transcripts; shred confidential documents., Answered department phone and responded promptly.
• Student Administrative Assistant, Georgia Southern University, 09/20/13, 07/20/14, Statesboro, GA, Composed over 100 complex spreadsheets for professor evaluations., Greeted staff and students, and promptly responded to inquiries., Collected, sorted, and distributed office mail to appropriate parties., Scanned, sorted, organized, and filed confidential documents., Ensured office inventory was stocked regularly., Maintained up to date maintenance of all office equipment., Ensured office errands were completed by traveling to various campus departments.
• Housekeeping Supervisor, Omni Amelia Island Plantation, 07/20/19, 11/20/20, Amelia Island, FL, Communicated repair needs to maintenance staff., Increased employee performance through effective supervision and training., Drove improvements to workflow and room turnover with hands-on, proactive management style., Evaluated employee performance and developed improvement plans., Ensured adherence to safety protocols and procedures by enforcing proper and equipment usage., Delegated tasks to carefully selected employees in alignment with resource management goals., Coordinated daily workflow through task prioritization and concise scheduling., Maintained daily facility operations in over 100 units., Analyzed and identified equipment failure root causes and initiated correction actions.
• Server / Bartender / Certified Trainer, Olive Garden, 02/20/18, 07/20/19, Waycross, GA, Personally greeted every guest, anticipate guests needs, recognized special occasions and guests of honor, and provided a personal touch to each guests dining experience., Drove sales of retail and celebration packages to enhance the guest experience., Directed, trained, coached, mentored, and lead team members including safety and sanitation, and company policies and procedures., Assisted with a variety of administrative tasks including maintaining an accurate inventory of supplies, processing guest billing issues, and handling any accounting and purchasing functions., Addressed and resolved customer concerns and complaints., Surveyed guests for level of satisfaction with their dining experience., Led trainer teams and created new procedures to reduce waste and help with efficiency., Oversaw nightly cleaning process performed by peers.
• Intern / Hostess, Bartender, Assistant Manager, The Crab Trap, Fernandina Beach, FL, Monitored and improved restaurant profitability through efficient operations and restaurant visitations., Managed and lead a restaurant management team that will work in maintaining a high level of guest satisfaction by facilitating safe, clean, high quality restaurant operations., Protected the Brand as well as the health and welfare of guests and employees through compliant practices., Drove sales at the restaurant level through local marketing tactics., Worked with Restaurant Managers to optimize restaurant sales by addressing customer feedback, food safety and operational audits., Assisted with weekly projections and analysis of financial performance Developing plans for improvement to maximize results.