RUSHEDA GORDON

• Lead a team of hourly associates to ensure the effective application of quality management and food safety techniques.
• Help to lead food safety and compliance audits, including FSSC 22000, AIB, QAS, ASHA and other regulatory audits.
• Provide forward-thinking insights for future business improvement.
• Communicate and collaborate cross-functionally with other departments to solve operational issues and quality/ food safety outages.
• Coordinated and lead Quality/Seasoning change- merging two departments to become one classification, therefore reducing headcount in my department.
• Support sanitation department- ensuring internal and external sanitation is complete, meeting quality standards.
• Act as liaison with 3rd party pest control contractor- Main person on-site to discuss any concerns.
• Quality Vertical Team Leader- provide vertical team with TCC and tactics to go reduce customer complaints.

• Lead a team of hourly associates on the off-shift, from manufacturing to the warehouse, while cultivating relationships with partners.
• Optimize operational efficiencies to support the facility’s production, packaging, and warehousing operations. Improving and meeting case attainment goals and reducing waste.
• Identifying operations improvements necessary to deliver the plants AOP (annual operating plan) while collaborating with other departments to get this done.
• Managing performance, developing talents, and building people capabilities through effective hiring, training & coaching
• Maintain product quality and sanitation standards.
• Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
• Handled production, manufacturing and other supply chain functions to facilitate business operations.
• Facilitated change management strategies and incorporated functional area infrastructure to support demand planning and supply initiatives.
• Supervised over 50 team members tasked with handling materials management, planning and manufacturing.

• Sourcing and purchasing raw or finished materials for the customer (Stryker Orthopedics )
• Maintaining a great relationship with the customer and vendors
• Accounting for stocked inventory weekly
• Forecasting usage and lead times to place orders effectively
• Working with vendors to figure out cost savings for the customer
• Constant training and development to gain knowledge of different products to better assist the customer.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Maintained compliance with company policies, objectives and communication goals.
• Worked with management team to implement proper division of responsibilities.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Tracked and prepared quarterly reports of sales goals to management.

• Responsible for creating positive lasting experiences to customers purchasing appliances
• Constant training and development to gain product knowledge
• Maintaining an attractive showroom
• Following up with customers order from sale to delivery, ensuring the supply chain process is as smooth as possible
• Taking care of any issues that may arise with a customers' order
• Accounting for weekly inventory.
• Promoted product-related services and plans such as installation, delivery, credit financing or extended protection plans.
• Followed up on outstanding or incomplete customer orders, sales or installs.
• Engaged in safe work practices and proper operation of store equipment.
• Checked in on past customers and completed repairs to maintain satisfaction and perform routine preventive maintenance on appliances.

Responsible for over seeing cleanliness of an International airport.

• Ensure proper staffing is always available.

• Purchasing and keeping of inventory.

• Interviewing candidates for positions within the company.

• Creating shifts and sending off payrolls.

• Providing strong leadership to motivate and encourage team members.

• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
• Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.