Strategic P & D Manager with extensive experience leading and managing teams in high-stress environments. Efficient in planning and executing complex military operations. Skilled in developing and implementing policies and procedures with focus on safety.
Overview
15
15
years of professional experience
Work History
Drill Sergeant
US Army Reserve
Brooklyn, NY
12.2022 - Current
Enhanced trainee performance by implementing rigorous physical fitness programs and demanding obstacle courses.
Increased unit readiness by conducting comprehensive field training exercises and hands-on weapon instruction.
Improved trainee discipline through strict enforcement of military standards and consistent reinforcement of core values.
Developed leadership skills in trainees by assigning team responsibilities and providing constructive feedback on performance.
P&D Manager
FedEx:Ground
Maspeth, NY
08.2021 - Current
Streamlined P&D operations by implementing efficient scheduling and project management techniques.
Reduced delivery times for clients by optimizing logistics processes and route planning.
Improved team productivity with regular performance evaluations, feedback sessions, and targeted training initiatives.
Enhanced customer satisfaction rates, focusing on clear communication and timely resolution of issues.
91B Wheeled Vehicle Mechanic
US Army Reserve
716th Quartermaster Company
01.2021 - 12.2022
Improved vehicle functionality by diagnosing, repairing, and maintaining wheeled vehicles and their associated systems.
Enhanced fleet readiness by performing preventative maintenance checks and services on various types of military vehicles.
Reduced downtime for critical equipment with timely troubleshooting and repair of electrical, hydraulic, and powertrain systems.
Increased operational efficiency by maintaining accurate records of repairs, parts requisitions, and maintenance schedules.
Area Manager
FedEx:Ground
Maspeth, NY
08.2020 - 08.2021
Increased team productivity by streamlining processes and implementing more efficient systems.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Transformed underperforming teams into productive, profitable teams.
91B Wheeled Vehicle Mechanic
US Army Reserve
Fort Totten NY
03.2016 - 12.2020
Improved vehicle functionality by diagnosing, repairing, and maintaining wheeled vehicles and their associated systems.
Enhanced fleet readiness by performing preventative maintenance checks and services on various types of military vehicles.
Supported successful missions through the inspection and repair of suspension systems, steering components, and braking systems on military vehicles.
Operations Manager
FedEx:Ground
Maspeth, NY
11.2016 - 08.2020
Improved operational efficiency by streamlining processes and implementing cost-saving measures.
Reduced turnaround time for project completion through effective resource allocation and team management.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Developed systems and procedures to improve operational quality and team efficiency.
Operation Coordinator
FedEx:Ground
Brooklyn, NY
07.2015 - 11.2016
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Excellent communication skills, both verbal and written.
Worked effectively in fast-paced environments.
Operations Administrator (Part Time)
FedEx:Ground
Brooklyn, NY
06.2013 - 07.2015
Streamlined operations by implementing efficient processes and procedures for administrative tasks.
Increased productivity with organized and effective scheduling, task allocation, and resource management.
Enhanced communication between departments through regular meetings, reports, and updates.
Reduced operational costs by identifying areas of inefficiency and implementing cost-saving measures.
Package Handler (Part-Time)
FedEx:Ground
Brooklyn, NY
08.2008 - 07.2015
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
Contributed to increased productivity by working effectively in high-pressure situations.