RUSHENE BENT
921 Mother Gaston Blvd, Brooklyn,NY
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Center of Family Services
11.2023 - Current
- Patient Advocacy, Residential Case Management, Servicing Customers, Crisis Intervention (trained), Medicine Management (trained), Van Certified, Microsoft Words for Filing
Customer Service Representative
Rite Aid
01.2021 - 01.2024
- Answering Incoming calls, Appointment scheduling, Assisting and answering customer's questions to their satisfaction, Research and resolve customer's complex questions, Assist with other job-related duties, Verify customer's records for accuracy
Direct Support Professional
Fordham Lewis LLC
10.2020 - 04.2023
- Patient Advocacy, Residential Case Management, Servicing Customers, Crisis Intervention (trained), Medicine Management (trained), Van Certified, Microsoft Words for Filing
Direct Support Professional
Young Adult Institution
01.2018 - 10.2020
- Patient Advocacy, Residential Case Management, Crisis Intervention (trained), Medicine Management (trained)
Lifeguard/Seasonal
Aquatic Recreational Management
06.2016 - 01.2018
- Testing chemicals, Cleaning the pool and its surrounding, Displays pool rules, Performing CPR; when needed
Education
Patient Care Technician -
Emergency Training Center
Brooklyn, NY09.2024
BS in Biology -
Medgar Evers College
Brooklyn, NY05.2020
BS in Biology -
York College
Queens, NY05.2018
Frederick Douglass Academy VII High School
06.2017
Clarendon College High School
Kingston, Jamaica02.2015
Skills
- Attentiveness
- Intake experience
- Clear Communication Skills
- Time Management Skills
- Customer Service
- Positive Energy
- Administrative experience
- Well organized
- Reliable
- Writing Skills
- Ability to motivate employees
- Possesses a courteous demeanor with an energetic work attitude and Reliable
- Excellent customer service
- Team player
- Effective time management and organizational skills
- Passive listening skills, culminating with conflict resolution
- First aid and safety
- Behavior redirection
- Client Support
- Compassionate Caregiving
- Medication Administration
- Behavioral Management
- Client documentation
- Decision-making support
- Health and safety requirements
- Direct Patient Care
- Disability Awareness
- ADL support
- Crisis Management
- Individualized Support Planning
- Safety Monitoring
- Medical Records Management
- State regulations knowledge
- Care plan assessment
- Patient Education
- Nutrition Support
Accomplishments
- Collaborated with team of 5 in the development of We Are The Same.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Awards
- BLS Certification
- AMAP Certification
- High School Diploma
- Certified Lifeguard
- SCIP Certified
- Honor Rolls (Best Attendance, perfect and improved performance)
References
- Theodore O'connor, (732) 688-5317
- Leanne Mclean, (718) 913-0187
- Emily Boyer, (413) 429-6524
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
Timeline
Direct Support Professional
Center of Family Services
11.2023 - Current
Customer Service Representative
Rite Aid
01.2021 - 01.2024
Direct Support Professional
Fordham Lewis LLC
10.2020 - 04.2023
Direct Support Professional
Young Adult Institution
01.2018 - 10.2020
Lifeguard/Seasonal
Aquatic Recreational Management
06.2016 - 01.2018
Patient Care Technician -
Emergency Training Center
BS in Biology -
Medgar Evers College
BS in Biology -
York College
Frederick Douglass Academy VII High School
Clarendon College High School
Similar Profiles
Allen LexAllen Lex
Residential Counselor at Center of Family ServicesResidential Counselor at Center of Family Services
Cristina CruzCristina Cruz
Internship at Family Link Program Center For Family ServicesInternship at Family Link Program Center For Family Services
Quinney Rivera CruzQuinney Rivera Cruz
Life Skills Counselor at Center for Family ServicesLife Skills Counselor at Center for Family Services
Stella SociaStella Socia
Dog Sitter at Rover.comDog Sitter at Rover.com
Lakee MckinneyLakee Mckinney
Garbage Truck Driver at Waste Connections Inc.Garbage Truck Driver at Waste Connections Inc.